Very good service.
Room was average size, bathroom could use a little remodeling as it's showing its age.
The bed was the best part of the stay. Most comfortable bed and bed sheets. I am often disappointed with the bed and linen at most hotels, but this place puts my own bed and sheets to shame.
Scenery out the window is beautiful.
Food at Primrose was very good (a side note, avoid Melissa's Missteak in Banff - it was truly a "mistake").