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“Very nice stay” 4 of 5 stars
Review of Rimrock Resort Hotel

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Rimrock Resort Hotel
4.0 of 5 Resort   |   300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #2 of 31 Hotels in Banff
Robina, Australia
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
“Very nice stay”
4 of 5 stars Reviewed May 13, 2013

Initial shock wa sthat the hotel was out of town so far.
BUT the room views & service was excellent & staff very attentive.
Bathroon tile mould was not needed.
Free town Shuttle was nice BUT really P'd when the return drove past @ the in town stop when another bus was parked in the slot.
Bus numbers do not correspond with the timetable @ the bus stop & you need to catch number 1 bus.
Did not like being charged $16 a day to park our vehicle but did appreciate they didn't charge for internet access.

Room Tip: We stayed in north wing 418 & views were lovely
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,215 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
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English first
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

The Rimrock is a very good hotel with well-trained, extremely friendly and helpful staff. The conference facilities and restaurants are also very good. What elevates the Rimrock to "excellent", IMO, is the awesome view you get from any window facing away from the road. The view from my room was spectacular and made waking up a special treat.

This is one of those venues where it really pays to select the "with a view" option, and aim for one of the higher floors.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

I have stayed at the Rimrock twice so far. Both times have been pleasant stays. The view is obviously one of the main points of coming to stay in the hotel. I also liked that you can use the bus for free by showing your room key and the hot springs is about a ten minute walk away. Rooms are large, comfortable, clean, and beautiful. There is a free internet option that isn't bad. I like that this hotel is quiet. Which at times makes it seem like it's just you and your partner staying. The service has been awesome. We went to the cafe, honestly not paying attention to the time and ordered something that would take a bit of time to make. The gentleman behind the desk was really nice and still made it for us. All in all, I really like this hotel and will definitely come back.

A tip would be: if you don't like transit or walking then go with another hotel that is closer in Banff.

Room Tip: Go with one of the deals that are offered if you can.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 12, 2013

I travel for a living and I used to live in Banff. When I'm in Banff, I choose the Rimrock for it's excellent views and superior customer service. At no other location in Banff can I honestly say that the concierge staff strive to know every customer by name. Sit back and listen, although there are 346 guest rooms, the staff will greet nearly all customers by name as they come to the concierge desk located at the front entrance.

As for the views, they are spectacular and it is worth upgrading the Grandview rooms.

Food at the Eden restaurant is spectacular. It is a 5 Diamond rated venue and is worth the splurge.

Room Tip: Grandview Room is the way to go
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 9, 2013 via mobile

I was here for six nights, three on vacation and three for business.

The hotel, rooms, and staff are great. You cannot beat the views! It is a little removed from town, which can be a plus or minus depending on your point of view. If you want peace and quiet this is the place. If you want to walk to dinner or shopping, forget about it. They do however offer no cost rides on the local bus service.

The conference facilities are wonderful.

I would stay there again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priddis, Canada
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 8, 2013

The Rimrock did not disappoint on our recent visit. It's setting is majestic with stunning views. The staff is friendly, attentive and helpful. We spent a relaxing, snowy day by the beautiful, huge fireplace in the lounge, reading and being served coffee, drinks, etc. Our room was very clean, quiet and spacious. The only negative was that it was too hot at night and, although we turned the temperature down, the heat stayed on. We brought this to the attention of the staff and they sent a maintenance man to check it. After his visit, it was much better. We enjoyed the fitness centre and the swimming pool, but didn't visit the spa. We wanted a quiet, relaxing holiday for a few days and this hotel and staff delivered - just what we wanted.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
79 reviews 79 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 5, 2013

I took my mom for a girls weekend for her birthday, our room was upgraded and they brought her a happy birthday card with chocolates. The room was gorgeous. The staff is amazing, they are all super friendly and there to help with anything. I will be back.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Spa Hotel in Banff
#2 Family Hotel in Banff
#2 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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