After reading so many conflicting reviews about the Rimrock, we really didn't know what to expect and were very pleasantly surprised. The hotel is not perfect and does show a bit of wear and tear in places but the staff is very welcoming and accommodating; the rooms are spacious and comfortable; the food is good; the hotel is overall quiet and secluded. We were lucky to get a wonderful Grand View room on top floor (902) it had the most spectacular view of the valley and the town of Banff. I doubt one would fine a better view in town. We stayed for two nights over the weekend, the hotel was busy but still fairly quiet. This hotel is a good option for people looking for a relaxing stay in Banff.