Stayed 3 nights in a grand view room with one of the most spectacular views ever. We could see the town of Banff and the Fairmont and Bow River. Was at first concerned about not being in town and wondered if should have booked the Fairmont, but we were not disappointed. Definitely made the right choice.
The concierge was fantastic, great ideas for dinner and excursions. Fitness center was very nice. Heated indoor pool and hot tub, but go after 9:30pm if want to avoid children and families or before 9:30 if have children. Pool was over chlorinated the day we went.
Awesome piano bar and food was very good in all areas. Pricey but food everywhere in Banff was pricey, so no more so at the hotel.
Room was spacious and nice Roman style tub for soaking after a long day. Only thing that would make it perfect is real feather pillows and lots of them.
We had free valet parking which may gave come with the premium room and free wifi. Overall, give the staff and hotel five stars.