Stayed here previously in a room with an uninterrupted view over the Bow Valley and Rockies to the northeast. That room was great. On this trip the room had a partial mountain view but looked primarily towards the other wing of the hotel and the skating rink. On the plus side, the other wing is far enough away not to be too intrusive. The room itself was showing signs of wear and the furnishings were a little dated. Very small bathroom which I'd expect to find in a 1980's motel. Things were, however, clean and in working order.
During holidays, expect the pool area to be full of children. Small but functional gym.
I struggled to suppress the urge to assign a 3/5 as I felt the hotel room should have been better for the price and reputation. Furthermore, a poor impression is left by the extra charges for wifi, parking, and a number of other items a hotel of this standard and price range should provide on a complimentary basis. It did not live up to expectations and I would only stay again if the price was more reasonable i.e. competitive with the better hotels in the town of Banff.