Got a great deal on this hotel for $148 a night standard room plus tax including Wifi, Parking Fees and $10 food credit. Arrived on a Sunday and the Valet and Doorman were both very friendly. Front desk staff were very accommodating and friendly and we got our room at about 1:30. Heated parking was awesome. Room was clean and beds very comfortable however 2 face cloths for 4 people just does not cut it. Town bus service is free and very convenient with hotel key card. The kids had a blast at the swimming pool. The next day we had breakfast at Primrose which was excellent but the service was a bit off, seemed to be a lot of new staff. No big deal. We went tubing at Norquay, came back at 3:30 and room was not made up which was disappointing. Called housekeeping for towels and left for supper with room still dirty. When we arrived back the fire was lit and we sat by the fire for a couple hours playing on our computers, a very relaxing evening. The next morning we went to the Primrose for breakfast and once again the food was excellent but at the end of our meal our waitress disappeared for over 10 minutes and we ended up asking someone else to serve us and finally left after paying someone else. So I would rate this hotel good they have some brushing up to do on service details. However I would stay again if the price is right.