We stayed at the Rimrock over the Alberta Family Day long weekend in February 2013. It was a sold out weekend at the hotel and although it was busy the staff was warm and friendly. Very courteous in delivering our car quickly and helpful hints of where to dine/things to do in Banff were a great help. The rooms were well appointed for a family of four and we had no problems with noise. Eating at the hotel was somewhat pricey but saved us time -- which was worth it. We had wonderful views out our window...picturesque! The pool was quite busy and a few too many young kids ie-under the age of 5. Will definitely make the Rimrock our new place to stay as it has all the perks of the Fairmont with half the price. Fairmont was our last hotel and it is in need of some serious makeovers! Stay at the Rimrock you won't be disappointed.