This hotel came highly recommended from friends, and based on my own research it seemed like the best option in Banff. I had considered the Banff Springs but based on reviews it appeared the rooms were small and dated which is why I chose the Rimrock instead and paid for the premium 'renovated' room.
The location of the hotel is spectacular, nestled in the mountains overlooking the town and close to the hot springs and gondola. I have to admit that I am picky when it comes to the small details which is why I choose to pay more for the renovated room. The room (819) was located inside facing- the hotel is a C shape with rooms on the inside & outside of the C. We did have a nice view of the mountain but we also had views looking into the people's rooms across from us and felt like we had to keep our blinds closed for privacy which defeats the purpose. The bathroom was also very small and the fixtures were nothing special- all very generic. The sealed window unit in the room had failed and there was condensation between the panes of glass.
Overall, if you're more interested in the view then the room/hotel itself then I would recommend the Rimrock however next time I'll probably stay elsewhere.