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“Family Stay at Rimrock” 4 of 5 stars
Review of Rimrock Resort Hotel

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Rimrock Resort Hotel
4.0 of 5 Resort   |   300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada   |  
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Free breakfast with your stay
Ranked #2 of 31 Hotels in Banff
NL
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Family Stay at Rimrock”
4 of 5 stars Reviewed January 21, 2013

We decided to spend a weekend in Banff and chose this resort...I initially tried to book a resort right in town but everything was booked...so glad we ended up with this one. Check in was a breeze...the view from the room was amazing! The staff along with the mountain views are what truly make this hotel stand out.
I booked online but I had to call the hotel directly b/c I didn't get a confirmation number right away...I mentioned that it was my daughter's bday and that I needed to ensure we had a room booked..she assured me it was booked and proceeded to give me the confirmation number. Once we were settled away in our room there was a knock at the door-a staff member handed my daughter a bday card with 2 chocolates! Nice touch! It made her day! I had forgotten that I mentioned it when I called in...
Everyone that worked here greeted us with smiles and asked we were always asked if we needed assistance with something...We ate at Primrose and the dinner was great..so glad we got talking to the waiter about ski hills...he gave us some useful info as to which one would be good for us beginners..lol...We used every facility this hotel had to offer-right down to the ice rink outside and enjoyed them all. This place is a short walk to the hot springs- which was great.
I do have a couple of negatives though.. the beds...did not find them comfortable but, I survived..all depends on one's personal likes I guess... I also think that if you pay to stay at a hotel (nightly rate, plus tourism levies, tourism improvement fees.... not incl. the other money you spend at the establishment-food, drinks, etc.) I don't think you should have to pay for parking esp. if other hotels in the area offer free parking....just my personal opinion..and why I'm giving it a 4 not a 5...

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,229 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
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English first
Calgary, Canada
Top Contributor
81 reviews 81 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 20, 2013

This is an extremely well run, higher-end hotel with great views. If you were looking at the Banff Springs DO consider this instead. Great restaurants, swish rooms, good lobby bar area with open fires, etc. Situated a few steps from the Banff Gondola and the outdoor hot pools. Look up on Tripadvisor.ca and you'll usually find reasonable rates. The only thing not going for it is that it's situated away from the Banff townsite up a long hill so use of a car or shuttle bus is needed.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Top Contributor
63 reviews 63 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 19, 2013

We spent 4 nights at the Rimrock in Banff. The hotel is tucked slightly outside of town up Sulphur Mountain. The views from the hotel are fantastic. This hotel is a first class hotel and I would highly recommend it. The couple small details that keep me from giving it a five are as follows:
- the rooms are very nice with terrific views. The bathrooms are fine - clean, large enough, etc but the bathtubs are small and this dates it.
- The room was quite hot at night and we had a bit of difficult with the thermostat.
- the pillows are not 5-star pillows and anyone who has read any of my reviews knows I am a stickler for wonderful pillows.
- the coffee shop which is very nice and a real treat at 6:30 am was not open one morning. This was a problem for us as we needed to be on the ski hill and had relied on this being open for breakfast. Not a big deal if you are not time constrained. All other days it was open. The first day on Thursday morning the muffins were fresh and warm. On the Saturday they were cold and just not quite as wonderful - another tiny detail.

Overall - the restaurant menus are fantastic - the food is very good in all the restaurants, the lobby is very cozy with the huge fireplace - a great meeting place for drinks. The gym and pool are very good. The service is very good.

With a bit more attention to those tiny details, I would give them a five.

Room Tip: You will need a car if you stay here or a shuttle to down town Banff. It is too far to walk on a reg...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Top Contributor
69 reviews 69 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed January 19, 2013

THis hotel is virtually in my back yard, about a two hour drive. If you have never been to banff, you owe it to yourself to go! The city is beautiful Quaint. Almost like a Swiss village, perhaps Zermatt. And just across the ricer up towards the mountain and Cable car sits the beautiful RimRock hotel. Surrounded by tall pines, this hotel is unique in The world. The lobby is beautiful, very much like a modern Mountain Chateau should be like. The rooms are modern and luxurious. Not really a bad view, as you are surrounded by the Canadian Rockies! Don't be surprised to see a herd of Elk walking amongst the tree's or even in the parking lot. Big Horn Sheep, and the odd Moose. The food is superb, the restaurants both comfortable and elegant. It tends to be on the higher end price than most others, but it is well worth it. A gem in Canada's Rockies. And in my view the best hotel in Banff. OH and don't forget, Skiing is all around you. 40 minutes to Sunshine, a bit further to lake Louise. And you come home to total luxury. Sumer time, hiking, biking, golf, banff has it all!

Room Tip: Ask what the view is. But you can't miss our Mountains! And it is always good to ask sq. footage...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhopal, India
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 19, 2013

Dear Readers Welcome to the gateway to paradise on earth to be specific the Rimrock Resort Hotel,Alberta,Canada.The very address of the hotel tell you that it is on a mountain and the viiew is just fantastic.From your room you can see the "Rocky Mountains" and pines on th e slopes of the snowcapped mountains.The Gondolas plying so smoothly between the mountain tops is breath taking.The warm room with all the amenities you can imagine on the mountain top are there.The courteous service the dinning room ,the lounge and of course the menu left nothing to imagination.Although there are many hotels in Banff this one scores over all .You have to visit to believe it.Believe me toy will not regret it.Long live Canada

Dr Syed Naim Zahir

Room Tip: 3rd or 4rth floor room will be excellant
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miramichi, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2013

Friendly and top notch service. Amazing views!! Close to the hot springs and other attractions. An elegant and wonderfully relaxing establishment. Very romantic as well !!! The rooms are spacious and very well equipped with all you need. We will go back.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013 via mobile

We will be back! Excellent service, wonderful hotel. Breakfast buffet with children's option is really family-friendly. Amazing views from the north wing. Away from the bustle of downtown, close enough to sights and events. We had a wonderful Christmas holiday!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Romantic Hotel in Banff
#2 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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