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“Amazing Views” 4 of 5 stars
Review of Rimrock Resort Hotel

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Rimrock Resort Hotel
4.0 of 5 Resort   |   300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #2 of 33 hotels in Banff
Miramichi, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Amazing Views”
4 of 5 stars Reviewed January 17, 2013

Friendly and top notch service. Amazing views!! Close to the hot springs and other attractions. An elegant and wonderfully relaxing establishment. Very romantic as well !!! The rooms are spacious and very well equipped with all you need. We will go back.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013 via mobile

We will be back! Excellent service, wonderful hotel. Breakfast buffet with children's option is really family-friendly. Amazing views from the north wing. Away from the bustle of downtown, close enough to sights and events. We had a wonderful Christmas holiday!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Alberta
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 16, 2013

Beautiful location. We needed three beds so we had a family room, It didn't have much of a view but it was very large and had a sitting room. It was better for entertaining than the Jr suite that others in our group had. There was not a separate bedroom so it had more room for a group. The property is kind of spread out and a little confusing if you have a large group and are not all in the same area. One of the party had a suite which was basically two rooms. While it was very nice it was kind of broken up and I really didn't think it was as nice as it should have been for the money. One thing I found a little odd was there was no shoe buff or shower cap in the room so be sure to take them if you need them. The banquet room staff were very pleasant and accommodating. There was a 45 minute delay in the evening meal and it would have been nice if they had given us some info as to why and when they would be serving. The hot breakfast for the group in a meeting room was very nice and view fabulous. Overall it was very nice,

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Banff National Park, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

Me and my girlfriend had spent our 6 month anniversary at this wonderful establishment and it was by far the best hotel experience that I have ever had. The conceirge ( Sean ) was very helpful with his knowledge of the surrounding area and was able to recommend a couple great restaurants downtown for dinner. The front desk agent ( Simone ) was very professional and was able to help us with whatever we needed. Briar one of the bell hop girls was very helpful and polite as she had brought our luggage to our room and even informed us of the dining room outlets. Briar went above and beyond and made sure we had a bucket full of ice and a couple of rock glasses so that we could enjoy our night to the fullest. Later on after dinner the conceirge/front desk and reservations team contributed to a wonderfull letter that they had delivered to our room that congratulated us on our 6 month anniversary.
We also had dinner in the magnificent Primrose Restaurant and our server ( Rob ) was amazing and was able to recommend several items off of the menu that he liked and several that he really liked. The service and the atmosphere was spectacular and I highly recommend to anyone who hasent seen the view of the rockies to do so.
All the staff are well trained and very professional.

Will recommend the hotel to everyone that is looking for a great stay in Banff.

Room Tip: Never book a standard category room and if you are booked in a standard category room pay for the up...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2013

We spent a week at the Rimrock for our first anniversary. We loved our stay and would definitely stay here again. I would recommend this hotel to anyone travelling to Banff!
The bell staff and the concierge were wonderful. They assisted us in planning all our excursions and made all our dinner reservations. The concierge and bell staff were very knowledgeable and able to recommendations on activities, hiking, restaurants, etc.
Our room was nice and clean. It was what I would expect from this type of hotel. It also had a beautiful view.
Although the location is somewhat out of town, it easy to hop on the bus (or take the short walk) into town. The bus is free when you show your room card. On the weekends the bus ran every 20 minutes however during the week it was every 40 minutes. The only time I ever found this to be inconvienent was at dinner time. I wish the bus would run more frequently during the dinner time hours, so we didn't have to plan dinner around the bus schedule.
We only ate at the restuarant for breakfast one day which was good.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013 via mobile

We spent 4 wonderful days at the Rimro ck over Christmas 2012. The hotel & the staff were warm & welcoming. The location magnificent. We highly recommend it & we would stay there again. We took advantage of the pool & hot tubs there. I especially enjoyed the steam room. The concierge people could not have been more helpful with planning our Dog Sled experience. What fun! The waiters, front door men, & the bell men were always ready with a friendly smile and efficient service. My family & I thoroughly enjoyed ourselves. JJ

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed January 8, 2013

The front desk staff and management needs to brush up on their customer service skills. Sometimes staff forget where their check comes from. Overall The Rooms and facilities are great! You can't get a more beautiful setting.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rimrock Resort Hotel 4*
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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