We will be back! Excellent service, wonderful hotel. Breakfast buffet with children's option is really family-friendly. Amazing views from the north wing. Away from the bustle of downtown, close enough to sights and events. We had a wonderful Christmas holiday!

Beautiful location. We needed three beds so we had a family room, It didn't have much of a view but it was very large and had a sitting room. It was better for entertaining than the Jr suite that others in our group had. There was not a separate bedroom so it had more room for a group. The property is kind of spread out and a little confusing if you have a large group and are not all in the same area. One of the party had a suite which was basically two rooms. While it was very nice it was kind of broken up and I really didn't think it was as nice as it should have been for the money. One thing I found a little odd was there was no shoe buff or shower cap in the room so be sure to take them if you need them. The banquet room staff were very pleasant and accommodating. There was a 45 minute delay in the evening meal and it would have been nice if they had given us some info as to why and when they would be serving. The hot breakfast for the group in a meeting room was very nice and view fabulous. Overall it was very nice,

Me and my girlfriend had spent our 6 month anniversary at this wonderful establishment and it was by far the best hotel experience that I have ever had. The conceirge ( Sean ) was very helpful with his knowledge of the surrounding area and was able to recommend a couple great restaurants downtown for dinner. The front desk agent ( Simone ) was very professional and was able to help us with whatever we needed. Briar one of the bell hop girls was very helpful and polite as she had brought our luggage to our room and even informed us of the dining room outlets. Briar went above and beyond and made sure we had a bucket full of ice and a couple of rock glasses so that we could enjoy our night to the fullest. Later on after dinner the conceirge/front desk and reservations team contributed to a wonderfull letter that they had delivered to our room that congratulated us on our 6 month anniversary.
We also had dinner in the magnificent Primrose Restaurant and our server ( Rob ) was amazing and was able to recommend several items off of the menu that he liked and several that he really liked. The service and the atmosphere was spectacular and I highly recommend to anyone who hasent seen the view of the rockies to do so.
All the staff are well trained and very professional.

Will recommend the hotel to everyone that is looking for a great stay in Banff.

We spent a week at the Rimrock for our first anniversary. We loved our stay and would definitely stay here again. I would recommend this hotel to anyone travelling to Banff!
The bell staff and the concierge were wonderful. They assisted us in planning all our excursions and made all our dinner reservations. The concierge and bell staff were very knowledgeable and able to recommendations on activities, hiking, restaurants, etc.
Our room was nice and clean. It was what I would expect from this type of hotel. It also had a beautiful view.
Although the location is somewhat out of town, it easy to hop on the bus (or take the short walk) into town. The bus is free when you show your room card. On the weekends the bus ran every 20 minutes however during the week it was every 40 minutes. The only time I ever found this to be inconvienent was at dinner time. I wish the bus would run more frequently during the dinner time hours, so we didn't have to plan dinner around the bus schedule.
We only ate at the restuarant for breakfast one day which was good.