We have been staying at this hotel off and on since it opened. 2 years ago we were not pleased but decided to give it another chance this past New Year's Eve.
We booked 3 rooms and were all very pleased. They were the "basic" rooms with every requirement. We received an early check in and were treated with a friendly and professional manor.
We will definitely return, so much better than the Banff Springs where we stay a lot.