We give these comments to travelers and management. First, we need to mention that we travel frequently to high-end quality resorts and restaurants, and usually do research before we travel to new places. Moreover this was not our honeymoon, we have been married 41 years and gone to many places, so this is a fair and balanced assessment.
Now the Rimrock is truly a five star hotel with all the amenities as one would expect of such a resort. It has comfy elegant rooms with grand views and its interior décor is gorgeously romantic, with of course a spa and gym, for those who use such things on vacation. It even has a small skating rink. Moreover, its room prices are very reasonable considering its beauty. The location of the resort is terrifc, being about three miles from the town (we rented a car), and ten minutes by bus which conveniently runs every forty minutes back and forth. So, if you want to be near the shops and noise of the small town, perhaps this is not the hotel for you. Yet, if you are looking for great service and a wonderful staff and like being treated as king or queen or the person who owns the resort, this is the place for you.
The concierge desk is located to the left near the front door. Standard practice is smile and a welcome going in or out. The concierge is your life line to an enjoyable stay. They can pre-arrange on your itinerary with adventures like dogsledding (great), snowmobiling (terrifc), sleigh rides, and of course skiing. They even open your car door when arriving and leaving. In addition, they know great places to eat. Yet, don’t be surprised if the recommend their own “Eden” for dining. It’s a fabulous five star restaurant with all the trimmings. You’d thing it was expensive, but we ordered its four course dinner and paid $200 US, including a bottle of wine and tip, and our dinner will certainly be put on our top five all time list (don’t miss the lobster appetizer and the steak). Their dishes are small yet absolutely delicious, and they keep coming with extras and extras. We were stuffed when we left.
And there is something more to Rimrock. This is their pleasant can do attitude. Their one objective is to make your stay fantastic. And they do other things like changing activity times if you oversleep or changing dinner times if you late from enjoying your outdoor activities, or even after you return home having left your scarf at the last restaurant in town, they’ll get it and send it to you. Indeed, we put them through the tests, and each time they came up roses. Our best to Sean and Scott, Jeff, and others, they became our friends.
Alan John Meister
CEO and President
Travels Review Company
- Official Description (provided by the hotel):
- The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more less
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- Also Known As:
- Rimrock Hotel Banff
- Rimrock Resort Banff
- Banff Rimrock Hotel