Terrible front desk service. I ordered twenty rooms for a conference. I required one room to be ready a little earlier than check in time (4pm which is ridiculous). Then they temporarily lost my luggage. I went to have a shower and there was no hot or even luke warm water.
Beautiful views, but totally not worth the price for such poor service.
Little FYI, they don't check parking. No point in paying 16 dollars (self parking) for half stalls underground or above ground parking.
- Official Description (provided by the hotel):
- The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more less
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- Also Known As:
- Rimrock Hotel Banff
- Rimrock Resort Banff
- Banff Rimrock Hotel