We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Banff hotels

Rimrock Resort Hotel: Traveler Reviews

4.0 of 5
300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Hotel website
Hotel packages
Hotel amenities
Special Rate
Free room upgrade
Rimrock Resort Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Hotels.com Expedia.com Booking.com
79%
Ranked #4 of 33 hotels in Banff
351 traveler photos
Write a Review

964 reviews from our community

Traveler rating
    474
    282
    120
    52
    36
See reviews for
Families
217
 
Couples
417
 
Solo
19
 
Business
83
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Top Contributor
120 reviews 120 reviews
105 hotel reviews
Reviews in 88 cities Reviews in 88 cities
270 helpful votes 270 helpful votes
“Great Views of the Rockies”
4 of 5 stars Reviewed November 11, 2012

The selling point of this hotel is that it has outstanding views of the Rockies, but you have to have a room with one of the views (which there are many).

The hotel is situated about 3-4 km from Banff, but there is a bus that you can use complimentary while staying there that will take you into town. The grounds are gorgeous and it is within walking distance to the Banff Upper Hot Springs, which is worth a visit.

The staff is very friendly and always greats you with a smile. They have great recommendations of things to do around town.

The room we stayed in was very nice. We were on the 9th floor, which is the top floor, so it had vaulted ceilings. The room was very large and the bed was pretty comfortable. The restroom is standard, but there are two sinks - one inside the bathroom with the toilet and shower, and the second just outside the bathroom.

The spa and gym are on the third floor. There are free weights, three treadmills, one stairclimber, one elliptical machine, and one rowing machine. Complimentary towels are available and the water fountain is located outside the workout area. There is a pool and racket ball court as well.

Room Tip: Get a room with a view of the mountains
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by BoysInNY for Banff
Ask BoysInNY about Rimrock Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara U, Front Office Manager at Rimrock Resort Hotel, responded to this review
November 13, 2012
I am pleased to read that you enjoyed your stay with us, and that you were able to experience some of the great features that we have. There is nothing quite like working out to the views of the mountains in front of you! I hope that you were able to take advantage of the RacketBall court, and the pool with your time in our Spa~ next time you will have to spoil yourself to one of our many treatments available in our Rimrock Spa.

Please let me know if I can be of any additional assistance.

Sincerely,

Cara Ullyot
Manager of Guest Services
403.762.1806
cara.ullyot@rimrockresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“A great stay”
5 of 5 stars Reviewed November 10, 2012

I spent 4 nights from Oct. 31st and Nov.4, 2012 with a group of colleagues and I can only say that my stay was absolutely great. A big room with balcony on the 4th floor with a great view on the Rockies, impeccable state and pristine clean ! But I would like to address this review to Mr. Chad, restaurant manager for his outstanding, generous, professional and friendly service he offered us in the lounge. We were all really amazed by Chad's service. I used to travel in many hotels all over Canada and I have to say that the service Chad offered us was memorable.
Thanks a lot Mr. Chad for such amazing experience! You are a great professional of the Hospitality industry.
Igal

Room Tip: Room # 479 is really nice !
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Igal A for Banff
Ask Igal A about Rimrock Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara U, Front Office Manager at Rimrock Resort Hotel, responded to this review
November 13, 2012
Absolutely Great! to hear that you enjoyed your time with us, and your colleagues. I am happy that you were able to experience the amazing offerings in our 5-diamond Eden. Chad is a testament to the passion that our staff have for our guests and truly shows the art of hospitality at its best. It is my pleasure to pass on your comments, as well as share them with our team.

We look forward to your next stay! Please let me know if I can be of any additional assistance.

Sincerely,

Cara Ullyot
Manager of Guest Services
403.762.1806
cara.ullyot@rimrockresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wallerawang
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
“Beautiful Rimrock”
5 of 5 stars Reviewed November 6, 2012

we stayed at this most wonderful hotel in September 2011 for two nights and could not be happier with our choice. This hotel is very special, from the moment you enter the foyer to the beautiful rooms and the magnificent views. This hotel is a fitting and opulent beginning to the amazing Canadian Rockies. Some much nicier than that other large hotel. We were welcomed and made feel very special after arriving from two days on the Rocky Mountaineer. This hotel is just beautiful, I cant say enough about it. Get a great deal on this hotel and you will be overjoyed with your choice.

Room Tip: walk to the Banff Gondola and hot springs, use the complimentary shuttle into town.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask roe120859 about Rimrock Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara U, Front Office Manager at Rimrock Resort Hotel, responded to this review
November 7, 2012
It is great to hear that you enjoyed your time with us! I am glad that you were able to experience it in the beautiful month of September, when the leaves are turning and the animals aremigrating, so walking past us on a regular basis.

Hope to see you again! Please let me know if I can be of any additional assistance.

Sincerely,

Cara Ullyot
Manager of Guest Services
403.762.1806
cara.ullyot@rimrockresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Expected more..Nice place though!”
3 of 5 stars Reviewed November 5, 2012

Stayed here in Sept /12...Very nice on the outside but for the price we paid for i thought the rooms would have been more nicer.They are kinda out dated & small.
Our view was not very good could see a part of the mouhtains but that was it. You have to pay more for a better view oh and you have to pay for parking too!!
The pool ,hot tub & gym area was fine . I have seen nicer .
The only thing i would say that was great about this Hotel was that it is close to the Hot Springs and Gondola

Room Tip: To get a good view of the mountains it will cost you more money so the higher the floor the more exp...
See more room tips
  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Cindy F about Rimrock Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara U, Front Office Manager at Rimrock Resort Hotel, responded to this review
November 7, 2012
I am sorry to hear that you did not enjoy your experience with us, and would like to thank you for your feedback. We will certainly take your feedback into consideration when looking at changes to move forward.
With guest rooms starting at 350 SqFT, I was surprised to read that size was of issue, but have certainly placed a noted to discuss the creation of some bigger guest rooms. As for the view, we do have a number of different room types at the hotel, each featuring a different style of view of the majestic Rocky Mountains and valleys we have.
I hope that you will be able to return, and please let me know if I can be of any additional assistance.

Sincerely,

Cara Ullyot
Manager of Guest Services
403.762.1806
cara.ullyot@rimrockresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place to stay in Banff”
5 of 5 stars Reviewed November 5, 2012

Stayed for a 2 night stay in October. The hotel is well situated for touring the area. Our room was on the 7th floor and had a lovely view of the mountains. However, from the beds, your view is of the hotel. I don't know why the beds weren't placed on the opposite wall, where you would have a much better view. The beds were extremely comfortable. The only meal we had in the hotel was breakfast--delicious! We regretted not trying their restaurant. If you can splurge, I think it is worth it to get a room with a valley view instead of a mountain view. It is magnificant.

Room Tip: Choose a room on 7th-9th floor, Valley view.
See more room tips
Stayed October 2012, traveled with friends
Was this review helpful? Yes 1
Ask nodomo about Rimrock Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara U, Front Office Manager at Rimrock Resort Hotel, responded to this review
November 7, 2012
Nodomo,
Thank you for choosing to stay with us, and I apologize for the view not meeting your expectation. I would be pleased to provide you a complimentary upgrade on your next stay, based on availability, to allow you to take advantage of the view from your bed. I agree, there really is nothing like waking up and looking straight out to the majestic views of the Rocky Mountains! Please contact me if I can be of any additional assistance.

Sincerely,

Cara Ullyot
Manager of Guest Services
403.762.1806
cara.ullyot@rimrockresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Rimrock Resort Hotel
Check-in Check-in Check-out Check-out
 
Hidden Ridge Resort
Great value on a similar hotel
Banff, Banff National Park
4.5 of 5 stars 782 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Banff
Trendy
StoneRidge Mountain Resort
StoneRidge Mountain Resort 4.5 of 5 stars 437 reviews
Romantic
Solara Resort & Spa
Solara Resort & Spa 4.0 of 5 stars 222 reviews
Luxury
The Sutton Place Hotel
The Sutton Place Hotel 4.5 of 5 stars 132 reviews
Good for business
Grande Rockies Resort
Grande Rockies Resort 4.0 of 5 stars 229 reviews
Show Prices ABS:HotelCheckRates-d1811946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1861429?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1485689?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1657502?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Banff hotels
Hidden Ridge Resort 4.5 of 5 stars 782 reviews Fox Hotel & Suites 4.5 of 5 stars 1,025 reviews The Fairmont Banff Springs 4.0 of 5 stars 1,777 reviews Banff Aspen Lodge 4.0 of 5 stars 530 reviews
Show Prices ABS:HotelCheckRates-d184485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d651070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d184171?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182230?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 33 hotels in Banff, ranked by popularity

Been to Rimrock Resort Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Rimrock Resort Hotel

Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Banff
#2 Best Value Hotels in Banff
#2 Business Hotels in Banff
#3 Romantic Hotels in Banff
#4 Family Hotels in Banff
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Venere, Olotels, EasyToBook, Otel, Priceline, Cheap Tickets, Tingo and HotelsClick so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Rimrock Resort Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Rimrock Resort Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices