My fiancé and I are season pass holders and this was our first experience with the Sunshine mountain lodge and we had a few issues with our stay.
Upon arrival, we checked in at the mountain base where they took our bags and informed us they would be transferred directly to our room. The hill was quite busy on the day of our arrival and there was limited parking. We were told there would be valet service for us. The staff member who parked our vehicle moved all 3 mirrors, adjusted the steering wheel, moved the seat, changed the height of the seat belt and lowered both sun visors causing papers to fall out and land on the wet floor mats and it all seemed unnecessary considering the vehicle was moved 15 ft. at most. Also, our vehicle the next day had 3 new dings on the passenger side of the vehicle. We are positive these dings occurred during some point after leaving our vehicle in Sunshine’s hands because they scuffed the dirt off the door along with the paint. We are very unimpressed by this aspect of our stay and we will be refusing any form of valet service in the future.
After checking in at the base, we went to the top of the mountain and proceeded to ride for the day! After the lifts closed, we went to the lodge and checked into our room where our bags had been conveniently placed. The room was average, nothing special. The view however was spectacular; we were overlooking the Standish chair with a great view of the runs! We booked our stay during the shoulder season and if we hadn’t received a deal on the room because we are season pass holders, we would have never stayed here. The lodge is hugely overpriced; it’s just not worth it. The walls are paper thin and when our neighbour’s engaged in intimacy in the evening, we heard every thrust and moan and in the AM we heard our neighbour’s conversations without missing a word and if they read this: we sincerely hope you were able to locate your goggles and you should have had the eggs benedict instead of the pancakes, they were delicious. We could also hear the muffled sounds of multiple TV’s and the stomping around on the floor above us and through the hallways reminded me of my first apartment.
After snowboarding we enjoyed a few drinks at trappers before heading to the hot tub for a soak! When we were booking our stay, we were informed multiple times that bringing alcohol from home was NOT permitted and we followed the rule. We were disappointed to see how many others did not follow this rule and while soaking in the hot tub beerless, we regretted it. A lot of the hotel guests had brought their own alcohol. After our soak, we went for dinner and enjoyed the buffet! It was extremely delicious! In the morning, we ordered breakfast to our room which was also delicious! The service was as expected however not exceptional.
At the end of our stay, our bags were conveniently transported to the bottom of the hill.
All in all, we are glad we gave the lodge a try however we found it wasn’t worth it for us.
- Official Description (provided by the hotel):
- Nestled high in the Canadian Rockies in Canada’s oldest and most famous national park, this eco-boutique hotel delivers extraordinary luxury surrounded by breathtaking scenery. It is place unlike anything you have ever experienced.World-famous dining. Opulent rooms . Friendly, courteous staff. Outside, a sky so full of stars you won’t believe your eyes. And some of the best skiing you’ll ever find, just footsteps from your room. The Sunshine Mountain Lodge is the ONLY ski-in, ski-out hotel in the Mountain National Parks. It offers casual and fine dining, the area’s largest hot tub, spa services and family friendly activities. Our new West Wing offers rooms with in-floor heating, jetted tubs, large-screen LCD TVs, all in a rustic mountain theme.It’s the vacation you and your family will never forget. ... more less
- Reservation Options:
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- Also Known As:
- Sunshine Mountain Hotel Banff
- Sunshine Mountain Resort
- Sunshine Village Inn