Stayed feb 13&14. Loved the location, service overall was really good- excellent. All staff work hard to accommodate every thing. The front desk, the java lift, the check in and check out, all excellent!!!the ski hill staff are awesome too!!!!!!
Our whole stay was great!!! One little thing, but to some might be important. The food at the chimney corner was sub-standard at best. Nachos were good, calamari, was greasy, ordered clam chowder and realized why it had some familiarity to it. Ah, yes, Campbell's cream of celery soup, with a few sparse carrots, a few tiny potato chunks, and a can of clams. That's how they made it, then charged 8.00. Service was super slow, quite ridiculous, both nights we were there.
My kids liked their hot dog and chicken fingers. The fruit cup that came with the kids meal was good, my husband liked the. Steak sandwich, but the 2 pads of cold butter on top was not so great,
I would say, try to greens salad, that was decent. The burger my husband had the night before was not so good.
Java life was good for a grab and go breakfast.
Again location superb, we had a ski in, out room and that was wonderful.

Hot tub was nice, however in the entrance there is strong smell of sewer, and the change rooms smell really bad too. hopefully that was just temporary.

I do recommend this hotel just because the experience is pretty great, being this close to the stars, and the access to the hill is awesome.

We stayed here a week and would do this again.

First and foremost, you are on site at Alberta's best ski resort.This gives you lots of options for making early or late starts, taking breaks from your skiing, all at a fantastic ski resort where the snow is always real and good, even when they are having to make snow at other nearby resorts.

I wondered how I would get on with the hotel and restaurants having read other reviews. I liked the room we were given - I asked for a quieter room and our fifth floor waterfall room was perfect in that respect. I wouldn't bother to upgrade as at least one other reviewer suggested. I doubt noise from the bar would reach any of the bedrooms as there is an admin floor between the bar and Chimney Corner lounge on the 2nd floor and the 4th floor bedrooms.

I was concerned that the meals in the restaurants would become a bit 'samey' by the end of the week, but this wasn't a problem for us as we could chop and change between the Chimney Corner and the Eagle's Nest restaurants. We enjoy a catholic diet, so I could imagine that someone with more conservative eating habits might struggle during a longer stay. Our accommodation was bed and breakfast, and we were given vouchers to cover the cost. This allowed us to go for the buffet - I tend not to choose breakfast buffets because some of the cooked items aren't generally refreshed often enough, even at top quality hotels. The vouchers were more than sufficient to order off the menu, where eggs Benedict, other cooked and healthier options were all excellent. I thought the service in the restaurants was excellent where waiting staff were attentive, efficient and always very friendly. Because they are mostly into their snow sports, you can pick up tips from them on where to go in the mountains.

The huge hot tub was great. For extra zest, head through the gate to rub snow onto your tired muscles.

I have a couple of gripes - the room service was pretty poor, and we had to ask them to do a few basics, such as replace toiletries or cleaning, that we shouldn't have had to ask for. Towels for the hot tub are supplied, but the changing rooms weren't checked, so often there were no towels, and the showers weren't kept particularly clean.

We travelled to Sunshine Mountain Lodge this February for a family trip. Have visited this ski resort before but stayed in nearby Banff and made use of a rental car.

This time round, we decided to try out the onsite lodge. Located at 7000 feet, the start of your journey is dropping off your luggage and skis at the desk located at the base of the resort. It will take between 2-3 hours before those bags make it up to the lodge, so plan accordingly. Unless it is Friday, the gondola only runs until 530 PM so once up, you must make use of the restaurants (good but on the pricey side for a family), or onsite facilities (whirlpool, sauna, family movie room, coin-operated games, fitness centre), or your room (kettle can be requested). As we arrived on Friday, we trekked back to Banff. Travelling by gondola in pitch blackness is an adventure in itself!

To be able to ski within steps of your hotel room is the drawing card! While the gondola begins to run very early, the chairlifts start between 830 and 900AM. We made close to first tracks each morning. This is particularly AWESOME on Goat's Eye Mountain, and, on the Continental Divide run.

The room we had was very close to the Mt. Standish chairlift but the windows are well insulated so it was very quiet. Having the balcony provided a "fridge" for a few snacks we had brought along, as well as a quick way to leave the hotel room. Note though that one of your party must lock the door from the inside and then join you outside. The room itself was tiny - although it was stated it was for four. Murphy and queen bed provided but not much room for storing clothing (and there are bulky pieces considering you are skiing)! Shower great but lukewarm water only.
For a larger family, you would definitely need the loft rooms which are a great deal more expensive.

We enjoyed the breakfast buffet offered - wonderful food and not greasy! A real treat actually. Service was wonderful both on the hills and in the restaurant. Front desk staff at hotel also helpful. Down at base - could use a bit more training for when guests first arrive. We expected more information to be provided, and, a warmer welcome.

Overall, we'd go back in a second. Being there for the first run and skiing right to the end was fantastic. Also, being able to stretch out those limbs following intense skiing over lunch was great too.

We decided to book Sunshine Mountain Lodge based on a recommendation by a coworker and the fact that we were going to go skiing for 2 days. The location of the hotel was definitely worth experiencing and quite convenient if you just want to get to your room quickly, but there were a few quirks with it.

We decided to get the ski and stay package, but only for Sunday evening as it was not offered on Saturday. Lift tickets aren't cheap, came up to about $170, so we figure the remainer of the room for $130 wasn't so bad. The quirk with staying here is you have to check in before 5pm as the gondola closes, meaning you would be stranded up there till the next day. The staff helped us bring our luggage up the gondola, but there was a 3 hour delay. Fair enough, as we didn't need our luggage immediately.

Deluxe room was on the small side, and therefore only had one bad. Toilet had urine stains all down the front and the vent had tons of dust/mold; we left a note for the housekeeping and it was dealt with the next day. Housekeeping was a little on the slow side; we noted things were finally done late in the afternoon. Only one ice machine in the lower level. One elevator only, and was slow, so more often than not we took the stairs.

As we were limited to food, especially in the night, you were either going to eat at Chimney Corner, or Eagle's Nest (we skipped this one because we found food to be overpriced). The food at Chimney corner was generally pretty good (surprisingly); the burgers were juicy and food delicious, except for the one time I had the chicken and waffles and the waffles were rock hard so skipped eating those altogether. On speaking to the girls when booking, they stated no large amounts of alcohol were allowed, with the exception of one bottle of wine; their alcohol was expensive, and they even had the audacity to charge for 3 cans of beer for $20; but they did have a pitcher of beer for $20 deal that wasn't bad. We noted the service during breakfast and dinner to be extremely show, possibly due to understaffing, possibly due to lack of motivation/care, possibly because the staff knew we had to eat there anyway. But during lunch it was quite busy with other skiiers and service was quite speedy.

Hot tub was a nice touch and was clean. Same with the gym. We also utilitized the common room and games room, but do note there are families with screaming children and teens that will beat you to using the facilities. Lockers were convenient in that we had a place to store our wet equipment; inconvenient that it was at the other end of the hotel, but what can you do.

Our package included a ski lesson on the 2nd day; we had talked to the desk and they had said on 2 occasions the lesson is booked and to show up at the ski school. We showed up; it wasn't booked. They had to call an instructor to come down the hill to give us the lesson. Found the desk to be under average with communication, but at least we got all our luggage back.

For the purposes of the location on the ski hill, I'd probably stay here again, and may suggest it to friends, but I would personally do more research; I think if staying in Banff, it would be nice to enjoy the local sights at nighttime and at least have some variety to choose from.