We stayed here for 2 nights at the beginning of our "Banff to Vancouver" road trip through the Rockies. We paid £70 a night for the room, which was around mid-range for the hotels in the area.
We arrived at 2.15pm on the first day and asked if there was any chance we could check in. We were met with a prompt "No, you're room will not be ready until 4pm!". No "Here's your car pass, park right up and may I suggest x for lunch or x for a nice walk to fill the time whilst you're waiting?" No, none of that! Very poor reception, very poor.
The first room we were put into was dark and depressing, at the rear of the hotel, and looked out onto the rooftops of other buildings. We complained and were moved to a slightly lighter room at the front looking out onto the street.
The furniture looked like it hadn't been changed since the early 80's and showed wear and tear. The beds were very comfortable, but we both woke with terrible backache on both mornings. Obviously a tad too soft! Housekeeping weren't up to much having failed to dust or hoover properly; you just had to look at the armchair by the table to see that the only dusting done on that was by the backside of each occupant, as the accumulation of muck at the edges clearly showed this!
The walls were very thin and you could hear people thundering up and down the corridors. The slaming of doors was also a rude awakening at 7am each morning.
I've rated this hotel as a 3 out of 5 for Value, basing it on the reviews of the other hotels in this price range in the area. It was OK, but not "great" and not "terrible".
In summary, I'd probably stay here again over any of the other budget hotels in the area, but if a different one was available at the same price, I'd book there like a shot.
Time for a lick of paint, Mount Royal.
- Official Description (provided by the hotel):
- In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more less
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- Also Known As:
- Mount Royal Banff
- Hotel Mount Royal