We arrived around 12.00, knew we couldn't check in but it was wonderful that we were able to get a parking pass. We were told we could check back later but guarenteed check in is 4pm. We left to have lunch and explore. We returned at 3.20pm, I explained that I had a sick family member with me who was in need of lying down as she tires easy due to chemotherapy. They still didn't rush and so we felt they lacked a little compassion. I had to go back and check, they didn't call us in lounge area once room was ready. Rooms are very nice, updated but carpets need a clean. I would stay again but would request a room at the front. The view at the back is of the parking lot, and partly a brick wall in our case.
- Also Known As:
- Mount Royal Banff
- Hotel Mount Royal
- Official Description (provided by the hotel):
- In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms have air-conditioning, cable television, coffee maker, alarm clock, in-room electronic safe and iron/board & board, as well as our standard amenities. ... more less
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