We arrived around 12.00, knew we couldn't check in but it was wonderful that we were able to get a parking pass. We were told we could check back later but guarenteed check in is 4pm. We left to have lunch and explore. We returned at 3.20pm, I explained that I had a sick family member with me who was in need of lying down as she tires easy due to chemotherapy. They still didn't rush and so we felt they lacked a little compassion. I had to go back and check, they didn't call us in lounge area once room was ready. Rooms are very nice, updated but carpets need a clean. I would stay again but would request a room at the front. The view at the back is of the parking lot, and partly a brick wall in our case.
- Official Description (provided by the hotel):
- In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more less
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- Also Known As:
- Mount Royal Banff
- Hotel Mount Royal