The location is great, right in the heart of Banff. The service was just okay. We received a phone call from the front desk at 3am telling us we needed to switch rooms because we were in the wrong type of room. How absurd considering the front desk checked us in! We complained to the manager and they discounted our stay but should have done more. The rooms & bathrooms need some serious updating. They are so dated and for the price the rooms should be more modern, clean and renovated.
- Also Known As:
- Mount Royal Banff
- Hotel Mount Royal
- Official Description (provided by the hotel):
- In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms have air-conditioning, cable television, coffee maker, alarm clock, in-room electronic safe and iron/board & board, as well as our standard amenities. ... more less
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