This hotel is very handy if you're in town to ski/board. We were there for 10 days and didn't rent a car - the fact that the local bus left from directly behind the hotel was a major plus.
Apart from location I'd say the whole experience was average but the price is reasonable and I guess you get what you pay for.
Breakfast wasn't included in our package and we tried the hot buffet one day which seemed pretty over priced for what we got and the fact that it was almost cold (the heater had broken I believe).
Staff were courteous, only real interaction was booking some dog sledding which was def worth doing. Although they were trying to push a firm that don't let you "drive" the dogs on your own, I think I would have been disappointed with that considering it's quite pricey but luckily I'd heard another firm was far better so had to inquire.
Banff is fab, amazing scenery and nice people but everything's pretty slow in comparison to the Alps - admin systems, lifts, service, apres ski. Don't go expecting an Alps skiing experience basically where everything tends to run like clockwork (I know this is because they're better set up for millions of tourists though and banff don't get those numbers). Just to give a really small example we spent about 40 minutes at the bus desk at the airport on arrival trying to find our booking, the system was basically really inefficient and the woman had no sense of urgency.
- Official Description (provided by the hotel):
- In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more less
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- Also Known As:
- Mount Royal Banff
- Hotel Mount Royal