We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mount Royal Hotel: Traveler Reviews

3.0 of 5
138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Hotel amenities
Mount Royal Hotel
Ranked #19 of 33 hotels in Banff
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

318 reviews from our community

    Trip type
Traveler rating
    68
    121
    76
    31
    22
Date Rating
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice little hotel in the heart of Banff”
4 of 5 stars Reviewed December 17, 2012

Pros: As central a location to Banff as is possible, this hotel is close to everything in 'downtown' Banff. It is a bit of a ways to the Hot Springs (Although everything in Banff is a bit of a ways from the Hot Springs except for the Rimrock) but it is conveniently located within a hundred meters to most of what Banff has to offer for dining, shopping, and so on. Room was recently renovated, and the beds were some of the most comfortable beds I have ever slept on. Great water pressure for a nice hot shower after a day in the mountains kept me smiling all the way to bed. Helpful front desk staff were pleasant. There was a sauna in the basement, too. Price was good especially for the town in general. I felt like I got a good deal on the room. High ceilings (at least on the 3rd floor. I can't speak for first or second floor) made the room feel very spacious.

Cons: Building construction I think is wood - so you hear loud hallway walkers (which is prevalent in a town centered on mountain tourism, so people wear ski boots as shoes some times) and I was pretty sure I heard not one but two loud couples at night as well. However, I should mention that it was no worse than most other hotels, but I list it as a con because, simultaneously, the sound isolation was no better either. If you are a light sleeper, this might be a problem for you. The lighting in the room was bluish-fluorescent; props for being environmentally conscious, but it changes the atmosphere in the room negatively as far as I'm concerned...

Overall: For the price range, this place is a great deal. I would stay here again and I recommend it to most people. If I wanted to have a Banff Extravaganza and money was no concern I would probably look for a place that was a bit quieter as far as how the building is constructed, but it's so hard to know that without having stayed there before - or if other reviewers have specifically mentioned that - but all other factors of this place - quality of service, value, bed quality, location - were awesome.

Room Tip: I imagine the third floor (only a three floor building) is the quietest. You'd only have people...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask dresdenk about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, Manager on Duty at Mount Royal Hotel, responded to this review
December 24, 2012
Dear Dresdenk

Greetings from the Mount Royal Hotel!

I was glad to read that you had a good experience while you were staying with us. We strive to ensure our guests are happy and I am pleased to see that staff went out of their way to ensure that you had a memorable stay.

It is great to hear you enjoyed the renovations of our guest rooms. I will be sure to pass your comments on to our renovation team.

Thank you again for sharing with us. We look forward to serving you again in the near future.

Sincerely,
Sarah Lofts
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best Place Ive Ever Been!!!!!”
5 of 5 stars Reviewed December 16, 2012

I stayed at this hotel back in january this year it was the best experience ever the hotel was amazing the staff were amazing the town was beautiful never have or will see a better place and altho it was -40 outside it always felt warm and cosy in the hotel and rooms it was clean and tidy the food was wonderful the shops were all great with wonderful staff in them the friendly people i have met. This is the best hotel to stay in if you come here surrounded by the rockies covered in snow its true what they say once your here you wont wanna leave

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Daniel_W_12190735 about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, Manager on Duty at Mount Royal Hotel, responded to this review
December 24, 2012
Dear Daniel

Greetings from the Mount Royal Hotel.

I was very pleased that you enjoyed yourself while staying at our hotel. I have taken the liberty to pass on all of your nice comments to our staff. We do take great pride in proving excellent customer service to all our guests, and we are humbled that we made an extra positive impact on your stay.

Thank you for sharing with us, and we truly look forward to serving you in Banff again.

Sincerely,
Sarah Lofts
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“"Nice stay on beautiful location"”
4 of 5 stars Reviewed December 15, 2012

The rooms specially the front side view is just too good . luxury at its best . The rooms are large with all possible facilities.
Centrally located in Market and near to tourist bus stop make it easily accessible.
The food is nice also but what touches the most is the service .

Room Tip: Road side rooms are good.
See more room tips
  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask phonix4u about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, Manager on Duty at Mount Royal Hotel, responded to this review
December 24, 2012
Dear Phonix
Greeetings from the Mount Royal Hotel!

It was a pleasure fo us to host your visit to Banff . It is fantastic to hear that you enjoyed your stay. I’m happy that you were able to take advantage of the hotel’s central location and all our town has to offer its guests. We are truly humbled and found it a joy to have had you in house.
Thank you for sharing with us and we look forward to serving you again soon.

Sincerely,
Sarah Lofts
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“very good location”
4 of 5 stars Reviewed December 2, 2012

we have stayed two nights in this hotel, the room was very cosy and heater had been provided to us when we asked for it. But the view from the window was not breathtaking at all (just another building's wall), but the room was clean and the staff was very helpful.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Yega12 about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great Location”
4 of 5 stars Reviewed November 23, 2012

This was my first time to Banff and i loved it. I went on a skiing holiday so we werent in the hotel that much but the location was great, with the ski bus parking right in the car park we always got a seat. The staff were always friendly and helpful. When we arrived we arrived to 2 rooms being booked, but it was quickly sorted out and we had no problems. We had breakfast at Tony Romas which isnt as good as some of the other hotels breafasts but was still nice. Would recommend this hotel because of the freindly staff and great location.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask betsy05 about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rundlestone Lodge
Great value on a similar hotel
Banff, Banff National Park
4 of 5 stars 436 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Banff
Trendy
The Juniper Hotel
The Juniper Hotel 4.0 of 5 stars 229 reviews
Romantic
The Fairmont Banff Springs
The Fairmont Banff Springs 4.0 of 5 stars 1,773 reviews
Luxury
Rimrock Resort Hotel
Rimrock Resort Hotel 4.0 of 5 stars 963 reviews
Good for business
StoneRidge Mountain Resort
StoneRidge Mountain Resort 4.5 of 5 stars 437 reviews
Show Prices ABS:HotelCheckRates-d249946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d184171?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182229?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1811946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Banff hotels
Banff Aspen Lodge 4.0 of 5 stars 527 reviews Rundlestone Lodge 4.0 of 5 stars 436 reviews Fox Hotel & Suites 4.5 of 5 stars 1,024 reviews Hidden Ridge Resort 4.5 of 5 stars 781 reviews
Show Prices ABS:HotelCheckRates-d182230?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d239674?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d651070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d184485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 33 hotels in Banff, ranked by popularity

Been to Mount Royal Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mount Royal Hotel

Also Known As:
Mount Royal Banff
Hotel Mount Royal
Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
#14 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms have air-conditioning, cable television, coffee maker, alarm clock, in-room electronic safe and iron/board & board, as well as our standard amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Tingo, Venere, HotelsClick, Orbitz and Priceline so you can book your Mount Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mount Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mount Royal Hotel
Enter dates & see best prices* (from our partners)
Show Prices