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Mount Royal Hotel: Traveler Reviews

3.0 of 5
138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Hotel amenities
Mount Royal Hotel
Ranked #20 of 33 hotels in Banff
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318 reviews from our community

    Trip type
Traveler rating
    68
    121
    76
    31
    22
Date Rating
Hanna, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“A nice average room, great location!”
3 of 5 stars Reviewed November 11, 2012

We stayed in the Mount Royal in November 2012 as a weekend getaway. I have always loved older historic buildings so that's why I booked us here. The lobby is quite beautiful but could use an update on furniture. We stayed on the 3rd floor in a small but modernized room. We had a flat screen television and 2 queen beds which was nice because we travelled with our dog. The beds were terrible. They were saggy in the middle (to us anyways) and really uncomfortable. The bathroom is clean and stocked but again very tiny, and there's a slight step up into the bathroom so if your not cautious you can trip. Also there is no continental breakfast, and parking is not ideal for people with a truck.

We dined the first night at Tony Roma's in the hotel and had a wonderful meal s f GREAT waiter.

Despite the great location, good rates and let friendly accommodations we most likely wouldn't stay here again simply because we didn't sleep well.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carnarvon, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Beautiful”
5 of 5 stars Reviewed November 8, 2012

We recently stay here for 2 nights could have stayed for a few week. Not only was the hotel central but it was beautiful..and the town was amazing.
Our room was sooo comfortable and consisted of 3 rooms a seperate bedroom and living room and bathroom.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great staff”
3 of 5 stars Reviewed October 23, 2012 via mobile

Awsome location. Room was ok. Bathroom was very small and awkward. Staff was very personable and helpful. Would stay here again. Pizza place, Aardvark , across the street was great for take out! Room, itself, was a comfortable size. Everything was clean, but, older

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford,Pa
Top Contributor
116 reviews 116 reviews
26 hotel reviews
Reviews in 61 cities Reviews in 61 cities
88 helpful votes 88 helpful votes
“Second Stop on Our Canadian Rocky Tour”
5 of 5 stars Reviewed October 14, 2012

We stayed two nights during our Canadian Rocky trip. It is centrally located to all the stores and restaurants and the views in Banff were fantastic. While walking down Banff Ave the first night we even saw a elk walking in town and eating flowers in front of the stores. The hotel rooms are clean and comfortable and the staff was very friendly.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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England
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
“A busy hotel, centrally located”
4 of 5 stars Reviewed October 5, 2012

This is a very busy hotel with lots of tour groups coming and going. It is centrally located on the main street and convenient to all amenities.
The rooms are of a reasonable size and well equipped with tea/coffee making facilties. The bathroom is a tad small but plenty of towels and toiletries.
The car park was being tarmaced whilst we were there but this was not a big issue(they have to upgrade things sometimes!) We just found parking on the road on the next block.
There is an issue with noisy doors - I spoke to the manager that perhaps the door retarders could be improved to prevent them slamming shut. Also it is a good idea to request a room on the back of the hotel, on the third floor and away from tour groups who tend to leave early and forget that other guests are still sleeping!
There is outside noise from people on their way home from pubs and clubs but there is little the hotel can do about this! Take our advice and see if you can get a room on the back and on the top floor.
The bar areas and restaurant are quick and efficient. The food and beers are good and we ate there most nights.This is an excellent hotel for sightseeing and exploring the surrounding area.

Room Tip: Third floor at the back of the hotel. Also away from the lift, drinks dispenser and ice machines.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Mount Royal Hotel

Also Known As:
Mount Royal Banff
Hotel Mount Royal
Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
#14 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms have air-conditioning, cable television, coffee maker, alarm clock, in-room electronic safe and iron/board & board, as well as our standard amenities. ... more   less 
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Mount Royal Hotel
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