We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Banff hotels

Mount Royal Hotel: Traveler Reviews

3.0 of 5
138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Hotel amenities
Mount Royal Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Hotels.com Priceline.com
and 8 more sites!
66%
Ranked #18 of 33 hotels in Banff
Write a Review

333 reviews from our community

    Trip type
Traveler rating
    73
    127
    76
    33
    24
Date Rating
Long Island
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Just Okay”
3 of 5 stars Reviewed September 29, 2012

This is a small hotel located in the heart of downtown Banff. We were given a room on the 4th floor, which required us to walk from one elevator to another, a long walk up and down a short flight of stairs: difficult with luggage. The room itself was clean, but small. It is very basic and could use a facelift.

Room Tip: Refuse a room on the 4th floor
See more room tips
  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask CBRich117 about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alameda, California, United States
1 review
1 helpful vote 1 helpful vote
“are you all dillusional from too much skiing?”
1 of 5 stars Reviewed September 24, 2012

Stayed at this hotel in the fall (no snow yet) and have to say it was the WORST hotel I have stayed at in a long time. I imagine the location is great for the slopes in ski season but in fall, man it is sad. They have no air in the rooms whether it is warm and you need a/c or cold and you need heat. Internet didn'twork for two days. And they decided to pave the parking lot, so they closed it for construction, leaving us tob have to fight for street parking on a Saturday night.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Nicole K about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, Manager at Mount Royal Hotel, responded to this review
September 27, 2012
Thank-you for taking the time to send us your comments regarding your recent at the Mount-Royal hotel,

I was very sorry to see that your stay did not match your expectations. We are always happy to send one of our staff to help guest who have difficulty operating the thermostat. There is both A/C and heat in all of our guest rooms. As for the internet, I do apologize, we have had technical issues last week but it is now resolve and working perfectly. The paving of the parking lot is now completed. Unfortunately, there is never a good time to do this, we try our hardest to minimize guest impact.

Once again, thank-you for your feedback.

Hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Banff hotels

Delta Banff Royal Canadian Lodge
4 of 5 stars
Show Prices ABS:HotelCheckRates-d183882?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Banff Rocky Mountain Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d182218?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Woodland Hills
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“My trip to Canada”
3 of 5 stars Reviewed September 24, 2012

The location is perfect; in the middle of town. Just make sure you don't have a room on the main street side. Also, make sure they aren't getting the carpets cleaned if you are on the main street side. The main street view is nice but getting no sleep for two days was not good.

Room Tip: Don't get a room on the side facing the main street. People get out of the bars and stand on the...
See more room tips
  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask WoodlandHillsLing about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review
December 4, 2012
Dear Woodland

Greetings from the Mount Royal Hotel!

Thank you for taking the time to share your comments about your recent stay with us.
We were glad to hear that you had the opportunity take advantage of our excellent location close to many of Banff’s shops and activities.

We are grateful for your constructive comments and I have taken the liberty to pass them on to the Management staff, which will help us to improve and maintain our standards.

We truly look forward to serving you again in the near future.

Sincerely,

Sarah Lofts
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Top Contributor
62 reviews 62 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
“Good service”
4 of 5 stars Reviewed September 24, 2012

Nice hotel right in the centre of town with nice rooms and good level of service near good brewpubs and bars and shops. The Banff chair lift is close by also walks by the river. Try the badger and stump for an excellent Mexican meal with beer from jam jars

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by paxton7 for Banff
Ask paxton7 about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review
December 4, 2012
Dear Paxton

I was pleased to learn of the exceptional experience you received while you were with us and that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the shops and restaurants. We are happy to have had a positive impact on your stay.

Thank you for sharing with us, and we look forward to serving you again.

Sincerely,
Sarah Lofts
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“Always a wonderful visit”
5 of 5 stars Reviewed September 19, 2012

I've stayed at the Mount Royal multiple times.

The location is incredible. You walk out the front door of the hotel and you're in the heart of town.

The rooms are clean. The beds are incredibly comfortable. And the hotel staff is friendly. We travel with a small dog, and we've always been accommodated. Yes the back of the hotel faces a large parking lot, but really how much time do you spend in your room when you're in Banff? And when you're surrounded by mountains it's hard to complain.

If you're an early riser, go for a walk in town and you'll see Deer walking down the main road munching on the potted flowers and shrubs.

Infact, I'm headed back to Banff in October and will be staying here.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask D_Travel83 about Mount Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review
December 4, 2012
Dear D

Greetings From the Mount Royal Hotel!

Thank you for taking the time to comment on your stay. I am very happy to hear we succeeded in making your stay an enjoyable one and that you were able to have such had a restful sleep. I have taken the liberty to pass your comments on to the team members who made an extra positive impact during your stay.

We look forward to welcoming you back again in the near future.

Sincerely,
Sarah Lofts
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Mount Royal Hotel
Check-in Check-in Check-out Check-out
 
 
Rundlestone Lodge
Great value on a similar hotel
Banff, Banff National Park
4 of 5 stars 444 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Banff
Trendy
The Juniper Hotel
The Juniper Hotel 4.0 of 5 stars 233 reviews
Romantic
The Fairmont Banff Springs
The Fairmont Banff Springs 4.0 of 5 stars 1,816 reviews
Luxury
Falcon Crest Lodge
Falcon Crest Lodge 4.5 of 5 stars 514 reviews
Good for business
StoneRidge Mountain Resort
StoneRidge Mountain Resort 4.5 of 5 stars 452 reviews
Show Prices ABS:HotelCheckRates-d249946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d184171?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d551050?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1811946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Banff hotels
Fox Hotel & Suites 4.5 of 5 stars 1,051 reviews Banff Aspen Lodge 4.0 of 5 stars 541 reviews Rundlestone Lodge 4.0 of 5 stars 444 reviews Hidden Ridge Resort 4.5 of 5 stars 802 reviews
Show Prices ABS:HotelCheckRates-d651070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182230?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d239674?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d184485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 33 hotels in Banff, ranked by popularity

Been to Mount Royal Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mount Royal Hotel

Also Known As:
Mount Royal Banff
Hotel Mount Royal
Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
#15 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms have air-conditioning, cable television, coffee maker, alarm clock, in-room electronic safe and iron/board & board, as well as our standard amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Venere, Otel, EasyToBook, Olotels, Expedia, HotelsClick and Tingo so you can book your Mount Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mount Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mount Royal Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices