IOB manager Rudolf was brilliant. Couldn't do enough for us. Sorted out any problems straight away. All the hotel staff were friendly and helpful I would recommend asking them first for good advice, The advantage of this hotel is being at the top of the road the coach stops there first both ways for pick up and drop off to the ski resorts. The outdoor hot tub is a must after a long day ski-ing with relaxing mountain views. The hotel's complimentary bus pass is a bonus although it is only about 10 minutes walk into the main shops and resturants. Everything you need is in the hotel and at discounted prices to everywhere else. I am glad we didn't rush into purchasing anything from the rep on the coach. Some rooms are in line for refurbishment but our was already done..
I broke my ankle and Rudolf arranged a taxi to and from the hospital, crutches and wheelchair supplied at no cost during my stay. Also the offer of a room change for easier access. The resort is not wheelchair friendly too many stairs restricts places to go surprisingly little thought has been put into this. The roam bus does have a ramp and the drivers were very good.
- Official Description (provided by the hotel):
- Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more less
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- Also Known As:
- Inns Of Banff Hotel Banff
- Inns Banff
- Hotel Banff