This hotel is rated as a 3 Star which I fine incredibly hard to believe. The hotel is below average and very much out dated, finding my room was very confusing, building A, B, etc. parking was extremely difficult to find each evening several of the nights having to park in the ally or 15 minute parking. My room 236 had cracks on the wall, mold in the ceiling, crayon marks on the wall, sliding door to the patio didn’t close and the sink in the bathroom was slow in draining. The staff at the front desk and the hostess in the restaurant in the morning was the highlights, friendly and helpful staff. Not sure why they stay and put up with the constant customer complaining.
The property needs a lot of TLC and serious updating
- Official Description (provided by the hotel):
- Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more less
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- Also Known As:
- Inns Of Banff Hotel Banff
- Inns Banff
- Hotel Banff