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Inns Of Banff: Traveler Reviews

2.5 of 5
600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Inns Of Banff
Ranked #28 of 33 hotels in Banff
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496 reviews from our community

Traveler rating
    82
    150
    131
    82
    51
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Families
125
 
Couples
184
 
Solo
17
 
Business
18
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Calgary
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Banff's Bottom End”
2 of 5 stars Reviewed January 22, 2013

My wife and I stayed in the Swiss Village building of the Inns of Banff. Inside our room, was a stained toilet which ran non stop, every corner where the walls met the floor was encrusted in filth, and the room itself was not exactly built to keep noise from other rooms out, if you get my drift. Definitely not what we were expecting from a hotel in Banff, Alberta which is known for its resort like getaways. The service at the front desk was good, the staff was friendly and knew what they were doing which impressed me. This hotel has a roof top hot tub, which is actually quite spacious. The problems we had with it were it did not have adequate change rooms and no storage to put your personal belongings while in the tub. Since it is in the B Building of the hotel, guests who are not staying in that building will have to walk outside to access the tub, then if you don't want to change in the tiny washroom, you will freeze when you have to walk back to your room in your soaking wet swim trunks! They also do not provide ski equipment storage, yet do not allow you to take them to your room either! It just did not seem like a place where you could get away from it all. We will definitely look elsewhere from now on!

Room Tip: Look around at other options before selecting this hotel. We didn't pay a high price, but defin...
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  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mike D about Inns Of Banff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review
February 21, 2013
The Swiss Village building is the budget accommodation at the property. Rooms in the main buildings are much closer to the amenities and have upgraded appointments including 40 inch flat screen televisions.
In addition, there is storage space for belongings at the outdoor hot pool and abundant complimentary ski storage in both the main buildings and right beside Swiss Village.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Disappointed”
2 of 5 stars Reviewed January 20, 2013 via mobile

The rooms are in tough shape. The patio the looks onto the moutains is cracked and chunks of it slide around. Almost slipped when I went outside to check it out. The walls and furniture are dinged up. The parking in this facility is terrible and the staff was hesitant to help deal with people who were parking in 2 spots with 1 vehicle. I will never stay here again.

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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24 helpful votes 24 helpful votes
“Good accomodation”
3 of 5 stars Reviewed January 13, 2013

Stayed here over Christmas. The welcome was very good and the staff on the front desk were alway helpful. We stayed in one of the 3 bed condominiums rooms at the back of the hotel. A bit of a trek through the hotel but at least you keep warm. The rooms were warm and comfortable, ideal for a family get together. Kitchen equipment was good. I personally didn't sample the hot tub but others in the party said it was great. We kept our skis in the ski locker and the only complaint was why they gave us the places next to each other when we were the only people using it....got new places when asked. Other downside was that you can hear noise from rooms above, the dancing children were replaced by the stomping adults. Not a lot you can do, and it didn't spoil the break or keep us awake.

Stayed December 2012
Was this review helpful? Yes 2
Ask anotherscreenname about Inns Of Banff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Nice Property- Loud and ready to party”
3 of 5 stars Reviewed January 9, 2013

The accommodations are nice and the outside hot tub is awesome! however,it was very loud! I will give some the benefit of the doubt that we were there over new years and its not normally that loud (assuming). However- last year I stayed in a hostel and it was quieter. If you want a party hotel this is it. The rooms are nothing special but did the trick- We didnt spend much time in the room though as we were out on the mountains everyday. I would consider going back to this hotel- We stayed in the swiss village and rumor had the rest of the hotel wasn't as loud.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Kla030 about Inns Of Banff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat, Canada
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“decent for the price but need more cleaning”
3 of 5 stars Reviewed January 8, 2013

we stayed for two nights and felt the hotel overall was in good shape and clean our room wasnt. The room really needed to be wiped down better around the sink and floor tile part needed to be cleaned as I could see shoe prints. It was worn a bit but over all not bad. Like I said the rest of the hotel was clean and the the outdoor heated pool area was great after boarding to relax in and yo dont have to go outdoors to get to it. Price was good and service seemed good the little time we were there.

Room Tip: get a room near the outdoor pool so you can walk to the pool indoors on your floor down a hall buil...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask bill555 about Inns Of Banff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inns Of Banff

Also Known As:
Inns Of Banff Hotel Banff
Inns Of Banff Hotel
Inns Banff
Hotel Banff
Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #28 of 33 hotels in Banff
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 
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