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“Disappointed” 2 of 5 stars
Review of Inns Of Banff

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Inns Of Banff
2.5 of 5 Hotel   |   600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #29 of 33 Hotels in Banff
1 review
“Disappointed”
2 of 5 stars Reviewed January 20, 2013 via mobile

The rooms are in tough shape. The patio the looks onto the moutains is cracked and chunks of it slide around. Almost slipped when I went outside to check it out. The walls and furniture are dinged up. The parking in this facility is terrible and the staff was hesitant to help deal with people who were parking in 2 spots with 1 vehicle. I will never stay here again.

Stayed January 2013, traveled with family
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689 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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england
Top Contributor
75 reviews 75 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 13, 2013

Stayed here over Christmas. The welcome was very good and the staff on the front desk were alway helpful. We stayed in one of the 3 bed condominiums rooms at the back of the hotel. A bit of a trek through the hotel but at least you keep warm. The rooms were warm and comfortable, ideal for a family get together. Kitchen equipment was good. I personally didn't sample the hot tub but others in the party said it was great. We kept our skis in the ski locker and the only complaint was why they gave us the places next to each other when we were the only people using it....got new places when asked. Other downside was that you can hear noise from rooms above, the dancing children were replaced by the stomping adults. Not a lot you can do, and it didn't spoil the break or keep us awake.

Stayed December 2012
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Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 9, 2013

The accommodations are nice and the outside hot tub is awesome! however,it was very loud! I will give some the benefit of the doubt that we were there over new years and its not normally that loud (assuming). However- last year I stayed in a hostel and it was quieter. If you want a party hotel this is it. The rooms are nothing special but did the trick- We didnt spend much time in the room though as we were out on the mountains everyday. I would consider going back to this hotel- We stayed in the swiss village and rumor had the rest of the hotel wasn't as loud.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat, Canada
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 8, 2013

we stayed for two nights and felt the hotel overall was in good shape and clean our room wasnt. The room really needed to be wiped down better around the sink and floor tile part needed to be cleaned as I could see shoe prints. It was worn a bit but over all not bad. Like I said the rest of the hotel was clean and the the outdoor heated pool area was great after boarding to relax in and yo dont have to go outdoors to get to it. Price was good and service seemed good the little time we were there.

Room Tip: get a room near the outdoor pool so you can walk to the pool indoors on your floor down a hall buil...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2013

Our family of 10 with ages ranging from 4 to 65 came for our first Xmas. I must admit we were a bit concerned after reading so many negative revues about the Executive Lodge prior to our arrival. Suffice to say our stay could not have been better. Sure the lodge is old and a bit tired,but for a large family group you couldn't wish for anything better. It is separate from the main building so the kids could make as much noise as they wanted without disturbing anyone. Finally the staff, a big thank you,there seemed to be nothing you couldn't do for us,if we asked,it was done then and there. Thank you for a memorable visit. Regards The Fussell and Lynes lot.

Room Tip: For large family groups the lodge isThe place to stay.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Alberta
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 6, 2013 via mobile

This hotel was our last option since we booked last minute, therefore we had no choice but to book it and hope for the best. We were in the Swiss Village section, the rooms are very small and outdated, also the cleaning staff could have done better, there were streaks all over the counter in the washroom. That being said - it wasn't like it was dirty or anything- just done without care it seems. The bed was very comfortable and the front desk were very nice and allowed us to check in early , those are the only positive things I can say. I would not recommend nor stay here again as long as there were other options available.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvan Lake, AB
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2013 via mobile

Never have we ever been treated with such disrespect. The majority of the staff at the front desk were less than helpful, completely rude and degrading.
The parking is non existent and for the amount of money you pay to stay, it's horrible.
The rooms are comfortable and clean, and that's about the only positive experience of our stay.
There are much better hotels closer to down town, pass this one over and keep looking.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inns Of Banff

Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #29 of 33 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Inns Of Banff 2.5*
Number of rooms: 244
Official Description (provided by the hotel):
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 
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Also Known As:
Inns Of Banff Hotel Banff
Inns Banff
Hotel Banff

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