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“First impressions...” 4 of 5 stars
Review of High Country Inn

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High Country Inn
3.0 of 5 Hotel   |   419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada   |  
Hotel amenities
Ranked #18 of 31 Hotels in Banff
Canada
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“First impressions...”
4 of 5 stars Reviewed 2 days ago NEW

Let's start by saying my overall thoughts on this place is that it was a good place to stay, and I would stay again. There is lots to recommend this place, but theres a few areas they could pull up their socks and make it a really nice place. When I walked in to the lobby I thought "what have I booked here, this could be bad". The lobby is cramped and a bit shabby looking and the elevator looks terrible inside. The staff were very friendly though and our room was beautiful and looked like it was recently renovated. In fact, it may have been the nicest room on our long road trip. The pool was also nice and a good depth for little kids. There were two hot tubs, one of which was out of order. The location was also excellent an easy walk to downtown Banff and all you need. The breakfast was a little weak, options are limited but it's included. Frankly, the excellent room and location makes this place a good choice if you can get past your first impressions.

Stayed July 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, yesterday
Dear guest,

Thank you kindly for leaving such a positive review of our hotel, it is greatly appreciated! I am so glad to hear that you enjoyed your stay with us and our newly renovated rooms. We are looking to also renovate our front desk/lobby area in the quieter months of the year to compliment the wonderful rooms! Great to see you made use of our pool and hot tub facilities as well, its a great way to relax after a busy day touring around town!

We look forward to hosting you and your family again in the near future :)

Kind regards,

Lucinda Wynn
Front Office Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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200 reviews from our community

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    37
    6
    7
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55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Level Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Good, solid hotel conveniently located within walking distance of downtown shops, restaurants and attractions. Rooms had apparently been renovated recently. Good view of the mountains from our balcony. Breakfast was pretty basic. Not a bad choice for a few nights' stay.

Stayed July 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, yesterday
Dear guest,

Thank you for writing a kind review of our property, it is greatly appreciated! We are very pleased to hear that you thoroughly enjoyed your stay with us in our newly renovated rooms and enjoyed the location of our property also.

Best wishes,

Lucinda Wynn
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manitoba, Canada
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I felt this was a high priced hotel but in Banff they can do that. Was a clean hotel close to town attractions. The staff and check in was great, a great day starter breakfast. Room was very nice but for train noise in the night, with comfortable beds, nice shower, quiet building. A room on the south side may mute some of the train horn noise. Renovated and well kept. Surface as well as underground parking. Use underground if expecting rain and you will smile.Balcony off room was a treat for relaxing and viewing mountains.

  • Stayed July 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, yesterday
Dear guest,

Thank you for taking the time to write such a positive review of our hotel, it is greatly appreciated! I am very pleased to hear you enjoyed all aspects of your stay with us including the free breakfast. We hope to see you again on your next visit to Banff!

Kind regards,

Lucinda Wynn
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rutherfordton, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean but small. Appears to have been updated recently. Great location. Easy walking to restaurants and shopping. Practically in the heart of town. Ask for a room facing the street. It gives you the mountain views and has a small balcony with chairs to sit on. Very nice in the evening to sit and enjoy a glass of wine before going to dinner.

Stayed July 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, yesterday
Dear guest,

Thank you for taking the time to write a kind review of our hotel. I am glad to hear you enjoyed your stay with us took advantage of the balcony and views while enjoying a glass of wine! We hope to see you again in the near future.

Best wishes,

Lucinda Wynn
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm
Level Contributor
387 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed 1 week ago

The feeling was more like a motel, a bit rundown and without restaurant (there was one next door though). On the plus side was a pool plus jacuzzi. The washbasin was in the room which is very uncommon where I have been. The breakfast was ok, nothing special and with few bread types.

  • Stayed June 2015, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, yesterday
Dear guest,

Thank you for your feedback concerning our property. I am sorry that you felt our hotel was more of a motel style property but not all hotels in Banff have restaurants attached. However I am pleased to hear you enjoyed our pool and hot tub facilities during your stay.

Warm regards,

Lucinda Wynn
Front Office Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room had been renovated, great shower, right in Main Street of Banff and walking distance to restaurants and shops. Continental breakfast was fine, included fresh fruit which as nice. Free under ground parking was nice. Front desk staff were very friendly and helpful.

  • Stayed July 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 1 week ago
Dear guest,

Thank you for taking the time to write such a lovely review of our hotel, any kind of feedback is always appreciated! I am glad to hear you thoroughly enjoyed your stay with us in our newly renovated rooms and took advantage of the free breakfast. We look forward to hosting you again in the near future.

Best wishes,

Lucinda Wynn
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallaceburg
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place, centrally located within easy walking distance to downtown for a reasonable price. Staff was friendly, it was nice to have a balcony. Rooms were clean and not too tired. I would stay here again.

Stayed June 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 1 week ago
Dear guest,

Thank you for taking the time to write a kind review of our property, it is greatly appreciated! I am pleased to hear that you will be a returning guest the next time you are in town!

Kind regards,

Lucinda Wynn
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about High Country Inn

Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 31 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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