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“Very friendly staff. Clean, comfortable rooms” 4 of 5 stars
Review of High Country Inn

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High Country Inn
3.0 of 5 Hotel   |   419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada   |  
Hotel amenities
Ranked #18 of 31 Hotels in Banff
Kirkland, WA
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Very friendly staff. Clean, comfortable rooms”
4 of 5 stars Reviewed August 18, 2014

This place was very interesting, a bit of a hodge podge, and clearly very popular with the tour groups. But it was clean, comfortable and the air conditioning worked. What more could you ask? Additionally the front desk staff was friendly and helpful, and right on with their restaurant recommendations. It was centrally located within easy walking distance to shopping too. We would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    36
    93
    32
    6
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
north yorks
Top Contributor
85 reviews 85 reviews
29 hotel reviews
Reviews in 48 cities Reviews in 48 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 9, 2014

Banff is an expensive place to stay however this hotel was reasonably priced . The room was clean , fittings and fixtures look quite new. Beds very comfy.very central. Didn't make use of pool. Reception staff friendly. Breakfast came included and offered enough choice. Close to downtown. Would use it again

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena MT
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

Clean, friendly, operable windows, balcanys and great location. It isn't exactly quiet but who expects quiet in a town that caters to people who love to play in the out of doors? Everything in Banff is expensive as is this hotel - but it is worth it.

Room Tip: More noisy on the street side.
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mankato, Minnesota
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 16, 2014

We booked two nights in this hotel. The room was updated and clean. The only problem was the air conditioner. It was loud and dripped water and didn't cool. We called the desk and the man on duty agreed that it didn't work but could do nothing since the hotel was booked. He agreed to move us for the next night and gave us a 10% discount which didn't seem very fair considering sleep was difficult. Window units need to be checked and cleaned, especially when charging $200+/nite. Our second night was better in the room next door and the hotel moved all our luggage.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 14, 2014

First off, if you want to stay in Banff, you're going to have to pay for it. I think a lot less people would be upset review-wise if they realized Banff is a spendy tourist locale. Anyways, the High Country Inn is an older but very well maintained Hotel. The rooms were modernized and nice, new air conditioner that we ran constantly, and a cute little balcony for people watching and late night drinks/morning coffee. The deluxe continental breakfast was very good- waffles, french toast, bagels, cereal, hard boiled eggs and fruit--- and included. I love places with free breakfast. The location is right on Banff Ave... Banff's 'Strip' to downtown, everywhere is walkable, which is great, because driving (or parking, rather) in Banff is terrible.
Although we only stayed the one night, I would for sure give the High Country Inn another go. Great stay!

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, October 7, 2014
Hi Ashley

I'm glad to hear that you enjoyed your recent stay over the summer. We love taking care of our repeat guests so if you are coming to Banff over the winter please ask to speak to the Front Office Manager when making your booking.
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Vancouver, Canada
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 10, 2014 via mobile

Although it is rather pricy, staff is helpfull, good continental breakfast included, location is an easy walk to downtown. Bed was comfortable, room was clean. Not much else you can ask for a hotel room in a resort town.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 7, 2014

Location is convenient. Air conditioners were filthy and plugged. Ended up leaving @ 4am because both my child and I were so stuffed up do to the horrible dirt, dust, and circulation in both the room and "hotel" not to mention the broken Murphy bed , they should be embarrassed they took our $239 for the night. After the 2 hour drive home we could breathe again.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, October 7, 2014
Hi Jeff

I'm sorry to hear of the problems you had whilst staying with us. I can imagine it would be a very difficult decision to move you and your child at 4 AM in the morning. I would like the chance to provide you with a more enjoyable experience at our hotel. Please contact the front office manager directly and a good value stay can be arranged.
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Additional Information about High Country Inn

Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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