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“Very good value” 4 of 5 stars
Review of High Country Inn

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High Country Inn
3.0 of 5 Hotel   |   419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada   |  
Hotel amenities
Ranked #21 of 33 hotels in Banff
Winnipeg, Canada
1 review
“Very good value”
4 of 5 stars Reviewed October 13, 2013

Hotel is on the main street , great location ,walking distance to downtown.Wheelchair access to street ,underground parking and rooms very good! The staff was friendly and helpful. Rooms were clean ,with comfortable beds and a small balcony. A nice complimentary breakfast. I was pleasantly surprised to find this nice of a place in Banff for the price. Thanks for a great stay!

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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High_Country_Inn, General Manager at High Country Inn, responded to this review, October 16, 2013
I want to thank you for your kind review of our property. We have recently updated our beds for comfort and are constantly looking at ways to improve our guest's satisfaction when staying at the High Country Inn. Recently, we also decided to add some items to our breakfast to further improve our guest's experience. These improvements include, adding french toast and pancakes to our spread as well as a fruit salad and a 12 grain bagel option.

We have also decided to upgrade our television service as HD channels are in high demand. As of November 1st, we will now offer a TV viewing experience with 55 HD channels including two movie channels.

I hope these improvements add to your future enjoyment at the High Country Inn!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Maidenhead
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 13, 2013 via mobile

Lovely welcome & consistently good service during stay. Recommendations on days out were brilliant & housekeeping staff were just lovely. Had not anticipated breakfast being included so this was a nice little bonus - it would be even better with a little imagination with table layout so it feels less hostel like. Room was lovely, large & roomy with really comfortable beds.

Stayed September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk res
Top Contributor
140 reviews 140 reviews
64 hotel reviews
Reviews in 93 cities Reviews in 93 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 6, 2013

This hotel could be better with stricter management.
Our "welcome" consisted of telling us to come back an hour later at 4.00pm until a more senior member of staff heard my protestations.
The room was a good size but "tired".
The bath water never rose above tepid( were they trying to save money?).
The telephone id not work and had to be replaced.
Breakfast was a depressing experience in a charmless room with very poor quality food.
Altogether a depressing place.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juneau
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 5, 2013

Helpful, friendly staff. Large comfortable rooms. Easy short walk to downtown. Good bed, good pillows, clean everything, new TVs. Inside parking a plus for when it's cold, breakfast included, pool/jacuzzi indoors, Laundry room for those who travel long periods. Good value for what you get.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 22, 2013

THIS REVIEW IS PART OF A TOUR ACROSS CANADA, SO MOSTLY ONLY ONE NIGHT OR TWO NIGHT STOP OVERS.

Very comfortable hotel, Spacious rooms, and great location to walk into the town. You will not go far wrong wth this hotel.
Only minor draw back was, only one lift for the hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2013

Our trip started really nicely until we end up at the HCI on a last minute trip to Banff. The location was perfect, the rooms we're alright until we found a blood stain on the sheets and dirty beer cans on the balcony used as ashtrays ( found by my 3 years old). The breakfast is ok, but do not expect anything fancy. The dinning room itself was dirty and the lady wasn't cleaning the table after each guests, the cereal area was a total disaster. The front desk girl, Leean, I believe?? was by far the nicest person. Very polite and helpful.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
174 reviews 174 reviews
103 hotel reviews
Reviews in 97 cities Reviews in 97 cities
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed September 14, 2013

Banff wasn't as I had pictured it in my head. We were there on Labor Day weekend and the town was crowded. It's very walkable, with Banff Avenue being the main drag, and another parallel street and a few side streets that are FULL of stores, restaurants and tourist shops of all kinds and price ranges.
As you head out on Banff Avenue, there are bunches of hotels, side by side, very close together. The High Country Inn is definitely within walking distance to downtown shopping/eating. They have a u-shaped driveway where you can unload, but the parking is under the building.
The gentlemen at the front desk couldn't have been more helpful. In fact, everyone we encountered had a great attitude. Is that just because they're in gorgeous Banff, or are trained well...I don't know!
The room itself is large, with plenty of places to put your stuff. The tub/shower and toilet are in a separate room, and the sink area is pretty small (a small shelf would be nice for toiletries).
Bed was comfortable. We used the white noise app on the phone to drown out street noise. The A/C worked well, but we had to stand on a chair to adjust it!
TV was analog and there weren't a lot of channel choices, but you should be OUTSIDE in Banff anyway, what a gorgeous place.
Breakfast is average at best. Yogurt was about the best protein source. Way too much white flour and sugary items!! 3 kinds of cereal...at least one of them should be whole grain. And aren't wheat bagels the same price as white ones? When will hotels start providing more fiber and protein.....sigh.
Overall, it was a good stay, but we paid $200/nite. I think next time I might do some more comparison shopping and end up somewhere else. But this is not a bad place by any means. Staff gets an A+!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about High Country Inn

Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — High Country Inn 3*
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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