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“Great staff!” 4 of 5 stars
Review of High Country Inn

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High Country Inn
3.0 of 5 Hotel   |   419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada   |  
Hotel amenities
Ranked #20 of 31 Hotels in Banff
Cleveland, Ohio
Top Contributor
211 reviews 211 reviews
109 hotel reviews
Reviews in 106 cities Reviews in 106 cities
221 helpful votes 221 helpful votes
“Great staff!”
4 of 5 stars Reviewed September 14, 2013

Banff wasn't as I had pictured it in my head. We were there on Labor Day weekend and the town was crowded. It's very walkable, with Banff Avenue being the main drag, and another parallel street and a few side streets that are FULL of stores, restaurants and tourist shops of all kinds and price ranges.
As you head out on Banff Avenue, there are bunches of hotels, side by side, very close together. The High Country Inn is definitely within walking distance to downtown shopping/eating. They have a u-shaped driveway where you can unload, but the parking is under the building.
The gentlemen at the front desk couldn't have been more helpful. In fact, everyone we encountered had a great attitude. Is that just because they're in gorgeous Banff, or are trained well...I don't know!
The room itself is large, with plenty of places to put your stuff. The tub/shower and toilet are in a separate room, and the sink area is pretty small (a small shelf would be nice for toiletries).
Bed was comfortable. We used the white noise app on the phone to drown out street noise. The A/C worked well, but we had to stand on a chair to adjust it!
TV was analog and there weren't a lot of channel choices, but you should be OUTSIDE in Banff anyway, what a gorgeous place.
Breakfast is average at best. Yogurt was about the best protein source. Way too much white flour and sugary items!! 3 kinds of cereal...at least one of them should be whole grain. And aren't wheat bagels the same price as white ones? When will hotels start providing more fiber and protein.....sigh.
Overall, it was a good stay, but we paid $200/nite. I think next time I might do some more comparison shopping and end up somewhere else. But this is not a bad place by any means. Staff gets an A+!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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141 reviews from our community

Traveler rating
    28
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    27
    6
    6
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40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Napier, New Zealand
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2013

when learning that the last weekend of August was a long weekend in Canada, I realised that I was in trouble when it came to finding accommodation in Banff, a very popular holiday destination. Purely by chance I spotted the "vacancy" sign outside the High Country Inn hotel, and managed to book their last available room. It has been a wonderful experience all round: lovely room, comfortable bed, attentive and very friendly staff, good breakfast in a cozy breakfast room. Great working WIFI and a bathroom which allowed me to shower with a broken foot (only when one needs this extra comfort, does one appreciate it!). I couldn't have picked any better place to stay and would definitely recommend it to anyone. This is what a good hotel must be like: clean, friendly, accommodating, good quality price balance... the High Country Inn has it all. If ever I make it back to Banff, this will be my port of call!

Room Tip: had a room on the ground floor which I ticked all my boxes.
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 8, 2013

We stayed in this hotel the night prior to the GranFondo bike race. Thus a good nights sleep was needed.
Unfortunately either the ac or heat blew down on us all night long no matter where the temperature was set. The ducts are set near the ceiling but have more than enough force to keep guests uncomfortable & awake.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Minn
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2013

This was a great spot for a family of four. Nicely maintained room, good pool with two different temp hot tubs were a nice perk for us to unwind from our drive. We liked the breakfasts in the morning-- good options and included. The biggest perks were the great underground parking and the proximity to town. We walked to town and the grocery store. No complaints!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Calgary, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 4, 2013

Nothing special, carpets where very smelly and room keeping seem very disorganized, mostly young people who did not seem to care much.
If you are in a out, looking for an average place to sleep... this may be OK.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles, California
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 4, 2013

Over sized rooms but for some reason no king bed. Every floor has some steps, beware.. Great pool n jacuzzis but skimpy towels. Breakfast included but sucked. Cold sugared cereal and coffee. We went out for a bite each day. Not friendly people with no hellos or smiles from the Front Desk. Dirty linen in the hallways all day.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LORAIN
Top Contributor
91 reviews 91 reviews
11 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 24, 2013

Located right on the main drag of Banff, this lovely, spacious room was easy walking distance from all the restaurants, shops downtown and the train station. Lots of nice amenities in the room however there was a lot of noisy foot traffic going by on the street all night long and even in the hotel. The front desk did immediately take care of the 2am talkers but we did not get much sleep that night.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Country Inn

Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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