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“Recommended for families” 4 of 5 stars
Review of Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets
3.0 of 5 Hotel   |   525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada   |  
Hotel amenities
Ranked #15 of 33 hotels in Banff
UK
1 review
3 helpful votes 3 helpful votes
“Recommended for families”
4 of 5 stars Reviewed April 18, 2013

Chalets nice and quiet...and the kids loved the slides

Would go back there.....good for families

Only complaint was that the
chalet looked like it needed to be refurbished....and the lightining was so dim it wsd a joke

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Sherwood Park, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2013

We got a chalet (which is really a small cabin) but it had everything you would need, a full kitchen, little eating area, living room with wood burning fireplace and TV, full bathroom, two bedrooms with a little loft area to sleep a toddler if needed. The decor is outdated but it didn't really seem to matter as it was such a cozy space and the view was wonderful. We all had a wonderful time and my 3 year old son thought it was the coolest place he'd ever been. The resort had indoor watersides, hot tub and a small kids pool area which was perfect for us. There was also another small pool in the hotel area. We had to walk to the hotel area from our chalet but luckily it wasn't freesing outside so it was bare able. There is also a huge indoor playground which was awesome. The bed's aren't the most comfortable but definitely not even close to horrible. Overall it was a great place to stay, we will definitely be back!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2013

Since our kids could walk we've been going to the Douglas Fir Resort. The waterslides, hot tub, play area, kitchen, fireplace are all wonderful. My only complaint (which made for a rather horrible sleep) is the poor poor quality in bedding provided. The comfort of the bed was fine however I would never dream of providing only a top sheet, thin blanket and horribly misshaped pillows to my family. This appears to be perfectly adequate for a family resort brimming with families and small children.

Aside from this we love the place.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2013

We loved staying here, it was rustic and homey. Our kids loved playing in the pools and water slides. Our chalet had everything we needed in it. Thoroughly enjoyed having a fire going during breakfast and evenings. Easy access to the town of Banff and staff was excellent and friendly.
Cheers :)

Room Tip: We personally loved the freedom of staying in the chalet because it was so private.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2013 via mobile

Left our suite at 10.30am....returned at 5:15pm to a room that had not been touched yet. called front desk and was told they were probably here before we left in the morning, but since the door was locked and no one answered, they left. it's a small suite with three of us staying, and no one heard the knock???
Front desk said that they have to look after the new incoming guests as well, so they would probably get to our room around 6:00.....most likely just as we're sitting down for supper! NICE,!!!! We arrived yesterday, and are planning to stay five nights, $900ish, so I guess once they have you here already, the new incoming guests are more important.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 1, 2013

I have been going to Douglas Fir since I was a teen with my family. Now we regularly book twice a year with our boys (ages 6 and 4). Excellent service and very kid friendly. Beautiful location up on Tunnel Mountain with an outdoor cooking area and a watermark and indoor playground for the kids. Our boys beg to go back every summer! Excellent value and a rustic feel that is true to it's mountain surroundings. Babysitting is available and the Fir has great family packages to choose from.

Room Tip: The one bedroom condos are nice!
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 28, 2013

We stayed in their premiere room, the Executive Suite. It has 2 bedrooms {1 with a King size bed, bathroom and Jacuzzi in the room} and the 2nd bedroom has 1 Queen Bed. The suite has a full kitchen, living room with wood-burning fireplace, another bathroom off the dining room and also a sofa bed. The suite also boasted flat-screen TV’s and DVD players in every room. This suite was the perfect room to get when travelling with 3 kids, plenty of space to roam and relax without that crowded feeling like standard hotel rooms have made us feel. In fact, the entire set-up and amenities were the most ideal and convenient for us as a family.

Having this full kitchen allowed us to have breakfast in the room, pack a picnic to take with us for lunch and snacks. Then we ate in restaurants int he town of Banff for supper. We chose to eat out once a day while there, yet having that full kitchen and dish ware meant that you could also make family meals in room all the time if you chose. As well, there is the option of getting continental breakfasts too – so many choices!

One morning we woke to a deer family outside our suite!

Why family friendly? It has the Giant Indoor Kids Playzone and the 2 Huge indoor waterslides!

the crawlspaces in the playzone are big enough for adults to fit into too, which was a major bonus for me – in case a search and rescue needed to be done for the kids, lol.

They have an excellent separate pool and slides for toddlers. Plus, a generous sized hot pool for adults. Yep, this waterpark caters to adults, children and younger toddlers. And, you can sit in the hot pool and easily see both other areas for supervision. Nice, right?

There’s also a games room {love Air Hockey}, fitness room, outdoor tennis/basketball courts, barbecue stations, sauna and steam room. Wifi and internet is free to all guests, and so is the option to use their provided wood or chop your own.

Registered guests of the Douglas Fir Resort enjoy FREE AND UNLIMITED use of the Town of Banff shuttle bus system {and have pet-friendly rooms for your furry family members too}.

See? Great for everyone, we will be back!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Douglas Fir Resort & Chalets

Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort & Chalets Hotel
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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