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Douglas Fir Resort & Chalets: Traveler Reviews

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Hotel amenities
Douglas Fir Resort & Chalets
Ranked #7 of 33 hotels in Banff
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625 reviews from our community

Traveler rating
    251
    263
    75
    26
    10
See reviews for
Families
400
 
Couples
93
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Airdrie, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Very convenient for families with young or older children.”
4 of 5 stars Reviewed December 2, 2012

We enjoyed our stay. The watersides were a hit with the kids as well as the play place. We have stayed at this hotel every December for the last 3 years and enjoyed it every time. The only recommendation that I would make is that this time we had a "hockey family" sharing the room below us. At the best of times they were quite loud and disruptive. We noticed upon check out that there were several hockey families staying at the hotel. It may have been a good idea to try and keep all those families in one area of the hotel so that they were minimally disruptive to others.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Stephanie M about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitefish, Montana, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Great value”
4 of 5 stars Reviewed December 1, 2012

We stay at the Dougals Fir every year for the American Thanksgiving week. They give us a great rate for an older super clean room with a kitchen. We save lots of money by cooking some of our own meals. The pools and water slides are fun for all. I will return for the great value.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Ask Richard K about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“Had a lot of fun”
5 of 5 stars Reviewed November 29, 2012

We found the resort to be very fun and family friendly. We have a 19 month old and found the kitchen very helpful and the amenities (waterpark & kidzone) excellent. They were able to provided a playpen, highchair, and baby gate, no problem. The room was great and the wood fireplace cozy. We were very pleased with Douglas Fir. We will return.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask BourneCalgary about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
“More than Just Business to these Wonderful People”
5 of 5 stars Reviewed November 29, 2012

Our most recent trip to Douglas Fir didn't go exactly as planned. It is our family tradition to spend a weekend here every Fall. This year was no exception. We booked our two night stay and were excited for a fun family weekend. We checked in at 8:00 p.m. on Friday night and by 10:00 that same evening my youngest son and I were vomitting uncontrollably. We both had Norovirus and were quite sick. Needless to say we needed to go home and checked out by 12:00 p.m. Saturday. Douglas Fir did not charge us for the second night although they had every right to and they supplied us with extra towels and blankets during our difficult night. They have always had my business but they now have my gratitude and respect.

Room Tip: One bedroom condos are great for families of 4.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jaime R about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“great value for money”
5 of 5 stars Reviewed November 26, 2012

We loved the resort. Well equipped rooms with a kitchen. Had good variety of cooking utensils and dishes. Housekeeping did a great job cleaning everyday, once even cleaned our breakfast stuff- totally unexpected!!! Clean but slightly dated decor. Great service and service staff. Had assigned parking which was really convenient. Kids loved the indoor water park. Would highly recommend it. conveniently located.

Room Tip: Any room is a good option.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask m k about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Douglas Fir Resort & Chalets

Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort & Chalets Hotel
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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