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Douglas Fir Resort & Chalets: Traveler Reviews

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Hotel amenities
Douglas Fir Resort & Chalets
Ranked #7 of 33 hotels in Banff
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625 reviews from our community

Traveler rating
    251
    263
    75
    26
    10
See reviews for
Families
400
 
Couples
93
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“Had a lot of fun”
5 of 5 stars Reviewed November 29, 2012

We found the resort to be very fun and family friendly. We have a 19 month old and found the kitchen very helpful and the amenities (waterpark & kidzone) excellent. They were able to provided a playpen, highchair, and baby gate, no problem. The room was great and the wood fireplace cozy. We were very pleased with Douglas Fir. We will return.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask BourneCalgary about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
“More than Just Business to these Wonderful People”
5 of 5 stars Reviewed November 29, 2012

Our most recent trip to Douglas Fir didn't go exactly as planned. It is our family tradition to spend a weekend here every Fall. This year was no exception. We booked our two night stay and were excited for a fun family weekend. We checked in at 8:00 p.m. on Friday night and by 10:00 that same evening my youngest son and I were vomitting uncontrollably. We both had Norovirus and were quite sick. Needless to say we needed to go home and checked out by 12:00 p.m. Saturday. Douglas Fir did not charge us for the second night although they had every right to and they supplied us with extra towels and blankets during our difficult night. They have always had my business but they now have my gratitude and respect.

Room Tip: One bedroom condos are great for families of 4.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jaime R about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“great value for money”
5 of 5 stars Reviewed November 26, 2012

We loved the resort. Well equipped rooms with a kitchen. Had good variety of cooking utensils and dishes. Housekeeping did a great job cleaning everyday, once even cleaned our breakfast stuff- totally unexpected!!! Clean but slightly dated decor. Great service and service staff. Had assigned parking which was really convenient. Kids loved the indoor water park. Would highly recommend it. conveniently located.

Room Tip: Any room is a good option.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask m k about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
“douglas fir”
4 of 5 stars Reviewed November 19, 2012

great place to stay. has full kitchen, fireplace. our back view opened into the forest. just a short drive into downtown banff. had daily cleaning if you wanted it the full kitchen was good for just cooking some meals, eating breakfast etc, without having to go to a restaurant. units a grouped into 4 apartments so pretty quiet. They have free public bus around town which comes by about every 45 minutes if you don't have a car.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Toronto
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Loved it, would return”
5 of 5 stars Reviewed November 19, 2012

Had a loft room with two double beds in the loft area. Lower, living area had a very well equipped kitchen - good variety of dishes and cooking utensils, full stove, microwave, toaster. Living area also had a dining table, tv with DVD player, sofa, fold-down bed (which we didn't use), balcony with a great view, and a fireplace with free wood.

Room was wonderfully spacious, comfortable, quiet. We picked up some easy-to-cook dinners at the grocery store in town to save some money for a couple of evenings and then splurged on a nice dinner out at one of the local restaurants on our last night.

Good base for travelling around the area. Local hiking trails.

Great for kids - water slide, indoor play area.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Douglas Fir Resort & Chalets

Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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Douglas Fir Resort & Chalets
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