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All 33 Banff hotels

Douglas Fir Resort & Chalets: Traveler Reviews

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Hotel amenities
Douglas Fir Resort & Chalets
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Ranked #7 of 33 hotels in Banff
161 traveler photos
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625 reviews from our community

Traveler rating
    251
    263
    75
    26
    10
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Families
400
 
Couples
93
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“great value for money”
5 of 5 stars Reviewed November 26, 2012

We loved the resort. Well equipped rooms with a kitchen. Had good variety of cooking utensils and dishes. Housekeeping did a great job cleaning everyday, once even cleaned our breakfast stuff- totally unexpected!!! Clean but slightly dated decor. Great service and service staff. Had assigned parking which was really convenient. Kids loved the indoor water park. Would highly recommend it. conveniently located.

Room Tip: Any room is a good option.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
“douglas fir”
4 of 5 stars Reviewed November 19, 2012

great place to stay. has full kitchen, fireplace. our back view opened into the forest. just a short drive into downtown banff. had daily cleaning if you wanted it the full kitchen was good for just cooking some meals, eating breakfast etc, without having to go to a restaurant. units a grouped into 4 apartments so pretty quiet. They have free public bus around town which comes by about every 45 minutes if you don't have a car.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Loved it, would return”
5 of 5 stars Reviewed November 19, 2012

Had a loft room with two double beds in the loft area. Lower, living area had a very well equipped kitchen - good variety of dishes and cooking utensils, full stove, microwave, toaster. Living area also had a dining table, tv with DVD player, sofa, fold-down bed (which we didn't use), balcony with a great view, and a fireplace with free wood.

Room was wonderfully spacious, comfortable, quiet. We picked up some easy-to-cook dinners at the grocery store in town to save some money for a couple of evenings and then splurged on a nice dinner out at one of the local restaurants on our last night.

Good base for travelling around the area. Local hiking trails.

Great for kids - water slide, indoor play area.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
“Great Family place”
4 of 5 stars Reviewed November 15, 2012

We read others reviews and couple that with a great AMA deal we set off on the snowy 5hr trip and we were greeted with big smiles. Shown to our room (large aprtmt) the kids checked out the room, we crashed on the sofa and lit the fire. After checking out that all the wallpaper in the aprtmt would make your granny shiver, we saw that this place is well used. But in a nice way, very clean, loads of linen, quiet and warm. Comfy beds, lots of hot water, great pool and kidslay area. You could quickly relax, check the deer crossing the road and look up and snow capped mountains with a glass of vine on the balcony and forget the long trip. The staff were very helpful, cheery and keen to ensure you had a good time. At some point someone will have to say, closed for renovations but even if the place was upgraded its the people and the feeling that your are welcome and nothing is any trouble that make this a venue for family to return to.

Room Tip: Large apartment above reception with ensuite x2 and one with jacuzzi, room 101 with its own dedicate...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Excellent for families”
4 of 5 stars Reviewed November 11, 2012

We stayed over the long weekend and enjoyed our time with our two kids aged 2 and 5. It was great play with the kids at the play zone and watersides. Great getaway.

The only problem was we spilled coffee grounds and we swiped them into a pile to be cleaned. We were disappointed to see that the room was not vacuum when we returned.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Douglas Fir Resort & Chalets

Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort & Chalets Hotel
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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