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All 33 Banff hotels

Douglas Fir Resort & Chalets: Traveler Reviews

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Hotel amenities
Douglas Fir Resort & Chalets
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Ranked #7 of 33 hotels in Banff
Most recent review
4 of 5 stars Reviewed November 15, 2012
CanadaScot canada
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628 reviews from our community

Traveler rating
    251
    265
    76
    26
    10
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Families
402
 
Couples
94
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
canada
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
“Great Family place”
4 of 5 stars Reviewed November 15, 2012

We read others reviews and couple that with a great AMA deal we set off on the snowy 5hr trip and we were greeted with big smiles. Shown to our room (large aprtmt) the kids checked out the room, we crashed on the sofa and lit the fire. After checking out that all the wallpaper in the aprtmt would make your granny shiver, we saw that this place is well used. But in a nice way, very clean, loads of linen, quiet and warm. Comfy beds, lots of hot water, great pool and kidslay area. You could quickly relax, check the deer crossing the road and look up and snow capped mountains with a glass of vine on the balcony and forget the long trip. The staff were very helpful, cheery and keen to ensure you had a good time. At some point someone will have to say, closed for renovations but even if the place was upgraded its the people and the feeling that your are welcome and nothing is any trouble that make this a venue for family to return to.

Room Tip: Large apartment above reception with ensuite x2 and one with jacuzzi, room 101 with its own dedicate...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Excellent for families”
4 of 5 stars Reviewed November 11, 2012

We stayed over the long weekend and enjoyed our time with our two kids aged 2 and 5. It was great play with the kids at the play zone and watersides. Great getaway.

The only problem was we spilled coffee grounds and we swiped them into a pile to be cleaned. We were disappointed to see that the room was not vacuum when we returned.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
“The Wildlife was a nice touch”
4 of 5 stars Reviewed November 6, 2012

We booked a Loft Condo, cosy but comfortable. Great view of the woods from the balcony and the wildlife coming up to the condo of an evening really made the stay something special. Good location away from Town which is a bit of a hectic place. The free bus into town is a plus however we didn't use it. Facilities are good and the bottle shop and convenience store were handy but a little of the expensive side. If yoU are going to stay here and use the kitchen, shop at Safeways in Canmore. It's a lot larger than the one in Banff. From Douglas fir it's lets than 15 minutes away but worth it.

Although the interiors are dated, we would definitely come back again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Capt_Camper about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sf bay area
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Rooms dated but good location away from crowds”
3 of 5 stars Reviewed November 6, 2012

It had a good location if you want to be away from the hussle and bussle of downtown Banff. This made it easy to drive off to other locations like Lake Louise. You probably will need to drive to get to the restaurants in Banff although many were walking down the hill. It is a long hike back up. The chalet we stayed at was a bit dated and the wifi was slow and spotty. The single bathroom was small and noisy for four adults. It's window opened into the entry walkway so it couldn't be left open. The downstair room could barely fit two people. The upstair room was a loft without doors where you had to be careful not to hit your head.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nnoSfBayArea about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Place To Stay”
5 of 5 stars Reviewed November 5, 2012

Our stay at the Douglas Fir is always pleasant and relaxing PLUS fun! We have always booked a 1 bedroom condo which nicely accommodates our family of 4. This time our condo was in the back facing the mountains and we got the treat of seeing Elk right outside our deck door - Literally - right outside the door! Plus a mule deer - again - right outside our door. Fantastic! The accommodations are always clean, and well stocked with wood and kindling for the fireplace. We usually order the breakfast with our stay which provides more than enough for one day and is a good deal! No need to worry about food the next morning! The waterslides are a hit with the kids and I see that they are putting an addition onto that area (not sure what - but can hardly wait!) We will definitely try to make this an annual retreat for our family!

Room Tip: One in the far back, facing the mountains and the wooded area!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask cwild1 about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Douglas Fir Resort & Chalets

Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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