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“Excellent for families” 4 of 5 stars
Review of Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets
3.0 of 5 Hotel   |   525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada   |  
Hotel amenities
Ranked #21 of 31 Hotels in Banff
Red Deer, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent for families”
4 of 5 stars Reviewed November 11, 2012

We stayed over the long weekend and enjoyed our time with our two kids aged 2 and 5. It was great play with the kids at the play zone and watersides. Great getaway.

The only problem was we spilled coffee grounds and we swiped them into a pile to be cleaned. We were disappointed to see that the room was not vacuum when we returned.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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785 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
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English first
Newcastle, Australia
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 6, 2012

We booked a Loft Condo, cosy but comfortable. Great view of the woods from the balcony and the wildlife coming up to the condo of an evening really made the stay something special. Good location away from Town which is a bit of a hectic place. The free bus into town is a plus however we didn't use it. Facilities are good and the bottle shop and convenience store were handy but a little of the expensive side. If yoU are going to stay here and use the kitchen, shop at Safeways in Canmore. It's a lot larger than the one in Banff. From Douglas fir it's lets than 15 minutes away but worth it.

Although the interiors are dated, we would definitely come back again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sf bay area
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 6, 2012

It had a good location if you want to be away from the hussle and bussle of downtown Banff. This made it easy to drive off to other locations like Lake Louise. You probably will need to drive to get to the restaurants in Banff although many were walking down the hill. It is a long hike back up. The chalet we stayed at was a bit dated and the wifi was slow and spotty. The single bathroom was small and noisy for four adults. It's window opened into the entry walkway so it couldn't be left open. The downstair room could barely fit two people. The upstair room was a loft without doors where you had to be careful not to hit your head.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

Our stay at the Douglas Fir is always pleasant and relaxing PLUS fun! We have always booked a 1 bedroom condo which nicely accommodates our family of 4. This time our condo was in the back facing the mountains and we got the treat of seeing Elk right outside our deck door - Literally - right outside the door! Plus a mule deer - again - right outside our door. Fantastic! The accommodations are always clean, and well stocked with wood and kindling for the fireplace. We usually order the breakfast with our stay which provides more than enough for one day and is a good deal! No need to worry about food the next morning! The waterslides are a hit with the kids and I see that they are putting an addition onto that area (not sure what - but can hardly wait!) We will definitely try to make this an annual retreat for our family!

Room Tip: One in the far back, facing the mountains and the wooded area!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Alberta, Canada
1 review
5 of 5 stars Reviewed November 4, 2012

What Can I Say...
Room ++++ (Perfect) Everything you could need or want in a room...
View ++++ (Awesome) How can you go wrong with a mountain view like that...
Location ++++ (Excellent) Minutes to downtown Banff - Nice Little Walk...
Staff ++++ (Wonderful) Very Friendly & Helpful...

We Know Where We Are Staying The Next We Return To Banff...


Paul & Isabel Thomas

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Canada
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed October 29, 2012

The chalets are a nice layout if you have a family. The kids liked having their own room with their own single beds. The chalet layout adds to the mountain feel that a hotel room can't give you.
We found the units to be dated. Probably built in the '70 with some upkeep but not much modernization. Cleaning staff need to spend more attention to the bugs in the light fixtures. Wouldn't stay in the lower unit of the chalet because you will get headlights in your window and noise from the upper unit. $229/night for off season is a little high. $180 is more reasonable.

Would probably try the "Fox" next time because it has a better location and has a newer log house feel to it. We stayed at Tunnel Mountain across the road last year and this hotel was better.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 29, 2012

Stayed here for a nice little weekend getaway. Good services overall. Nice little suite with a kitchenette and fireplace made the stay really nice and helped keep the cost of the trip down (which if you've been to Banff, you know it can be high). Next time I stay in Banff I will definitely stay here.

Room Tip: If you want ease of access to the amenities, then go with an in-lodge suite.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 31 Hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff

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