It had a good location if you want to be away from the hussle and bussle of downtown Banff. This made it easy to drive off to other locations like Lake Louise. You probably will need to drive to get to the restaurants in Banff although many were walking down the hill. It is a long hike back up. The chalet we stayed at was a bit dated and the wifi was slow and spotty. The single bathroom was small and noisy for four adults. It's window opened into the entry walkway so it couldn't be left open. The downstair room could barely fit two people. The upstair room was a loft without doors where you had to be careful not to hit your head.

Our stay at the Douglas Fir is always pleasant and relaxing PLUS fun! We have always booked a 1 bedroom condo which nicely accommodates our family of 4. This time our condo was in the back facing the mountains and we got the treat of seeing Elk right outside our deck door - Literally - right outside the door! Plus a mule deer - again - right outside our door. Fantastic! The accommodations are always clean, and well stocked with wood and kindling for the fireplace. We usually order the breakfast with our stay which provides more than enough for one day and is a good deal! No need to worry about food the next morning! The waterslides are a hit with the kids and I see that they are putting an addition onto that area (not sure what - but can hardly wait!) We will definitely try to make this an annual retreat for our family!

What Can I Say...
Room ++++ (Perfect) Everything you could need or want in a room...
View ++++ (Awesome) How can you go wrong with a mountain view like that...
Location ++++ (Excellent) Minutes to downtown Banff - Nice Little Walk...
Staff ++++ (Wonderful) Very Friendly & Helpful...

We Know Where We Are Staying The Next We Return To Banff...


Paul & Isabel Thomas

The chalets are a nice layout if you have a family. The kids liked having their own room with their own single beds. The chalet layout adds to the mountain feel that a hotel room can't give you.
We found the units to be dated. Probably built in the '70 with some upkeep but not much modernization. Cleaning staff need to spend more attention to the bugs in the light fixtures. Wouldn't stay in the lower unit of the chalet because you will get headlights in your window and noise from the upper unit. $229/night for off season is a little high. $180 is more reasonable.

Would probably try the "Fox" next time because it has a better location and has a newer log house feel to it. We stayed at Tunnel Mountain across the road last year and this hotel was better.