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Douglas Fir Resort & Chalets: Traveler Reviews

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Hotel amenities
Douglas Fir Resort & Chalets
Ranked #7 of 33 hotels in Banff
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625 reviews from our community

Traveler rating
    251
    263
    75
    26
    10
See reviews for
Families
400
 
Couples
93
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Paris, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed March 6, 2012
Google Translation

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Antsalex about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review
March 12, 2012
Thank you for taking the time to review your recent stay with us. It’s great to hear you and your family enjoyed relaxing in our hot tubs and sauna after your day skiing. Our fully equipped kitchens provide excellent convenience when it comes to quickly preparing breakfast for a day sightseeing or on the hill, not to mention that our kitchens help you save!

Thank you for bringing to our attention the concerns you had during your stay. We have passed on your comments to the appropriate departments so we can move forward in providing a better customer experience in the future.

We have a variety of fantastic winter, ski and summer packages available as well as numerous specials and early bird rates from our website. We look forward to welcoming you and your family to stay with us once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turin, Italy
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 26, 2011
Google Translation

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Daniela T about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffFamilyHotel, Director of Sales at Douglas Fir Resort & Chalets, responded to this review
December 27, 2011
Thank you for taking the time and providing us with your feedback. As all of our suites provide full kitchens there is not a restaurant onsite. There are 2 restaurants in the immediate vicinity of the resort as well as a great selection of restaurants 5 minutes away. We do offer our popular "Cook Your Own" Breakfast kits as an alternative and my apologies should there have been any confusion in providing this amenity to you. We hope we have the opportunity to welcome you back to the Douglas Fir Resort in the near future.
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A Hotels.com Traveler
5 of 5 stars Reviewed September 4, 2011
Google Translation

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
茨城
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 21, 2011
Google Translation

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask ひぐP about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toulouse
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed August 17, 2011
Google Translation

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask dalahug01 about Douglas Fir Resort & Chalets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Douglas Fir Resort & Chalets

Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort & Chalets Hotel
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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