We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“STAY AWAY” 2 of 5 stars
Review of Banff Voyager Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Banff Voyager Inn to your Saves list
Banff Voyager Inn
2.5 of 5 Hotel   |   555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada   |  
Hotel amenities
Ranked #31 of 31 Hotels in Banff
VANCOUVER
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“STAY AWAY”
2 of 5 stars Reviewed June 23, 2014

This place was very poor.
The staff were really bad..slow and attitude.
We stay in a lot of hotels and this was bad enough for me to write a review.
Tight parking spaces and plenty of stairs...no luggage cart and no elevator.
No room access until 4 pm. and 4-5 is a line up to register.
I understand that rooms need to be cleaned but once a room is ready to go, allow access.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

182 reviews from our community

Traveler rating
    11
    25
    61
    36
    49
See reviews for
50
60
10
14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
London, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 23, 2014

We were expecting something a bit poor on the basis of reviews, but were pleasantly surprised.
The hotel seems in quite good condition, the staff were very friendly and our rooms was well laid out and very comfy. We didn't suffer from noise problems as other people had done and got two good nights of sleep. The location worked well for us, because we don't mind a 15/20 minute walk into the centre of town, and the distance helped keep outside noise down. Breakfast was a decent continental buffet and we did use the pool etc..which have seen better days (spa bath was a bit weak and the sauna was a bit cool) but they were serviceable and good to relax in after our drive to Banff. Wifi worked very well. For the price, in Banff, we thought the place was pretty decent.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedona, Arizona
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 8, 2014

showed up at 3:45 and was told our room was not ready although they had a vacancy sign outside. So after sending someone to check we finally got in 30 minutes latter. Lobby had threadbare chairs and the hallways had tears in the carpet. Our room showed its age. Noisy with pounding on the ceiling and water flushing.
Breakfast was spartan and messy

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 25, 2014

I stayed here for 2 nights last week after getting a great price through Priceline. I was very concerned after reading reviews but went with an open mind. The positives were that they had a great complimentary breakfast, the beds were comfortable and we enjoyed the swimming pool and hot tub. The negatives are that it is far from the main part of town, they could do a better job cleaning (but really most hotels could!) and that the walls were paper thin. You could hear way too much from the other rooms and the doors close loudly. I probably wouldn't stay here again but if you are just looking for a comfortable inexpensive hotel I'd recommend it!

Stayed May 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
5 of 5 stars Reviewed May 21, 2014

In a drunken stupor I booked my hotel for the Slush Cup; unfortunately this meant I booked my room for the Saturday night, rather than the appropriate Sunday night. So when I showed up and was told I missed my reservation, it's needless to say I was butt hurt. Thankfully Ben was able to move my reservation without any additional charge!
When we got to our room we noted our key didn't work, they sent up a chap right away and after getting us into our room and changing our locks we shotgunned a beer together.
To say the staff at the Voyager is dope, would be a complete understatement.
(the rooms themselves are pretty low profile, as expected with the discounted price)

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell River, Canada
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 18, 2014

We made this booking on-line with booking.com the day before we arrived. The hotel is excellent and the facilities very good. The staff were most helpful. The outdoor pool and hot tub are a great asset.

Room Tip: Excellent location in beautiful Banff.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed April 28, 2014

We checked in and the Front Desk clerk was very fast and effecient with the whole heck in process. She was very knowledgeable and welcoming. The Hotel was very clean and welcoming. will recommend this hotel to all my family and friends

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Banff hotels
0.1 mi away
Spruce Grove Inn
Spruce Grove Inn
#30 of 31 in Banff
3.0 of 5 stars 209 reviews
0.1 mi away
Inns Of Banff
Inns Of Banff
#29 of 31 in Banff
3.0 of 5 stars 789 reviews
1.0 mi away
Bow View Lodge
Bow View Lodge
#20 of 31 in Banff
4.0 of 5 stars 335 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Banff Inn
Banff Inn
#19 of 31 in Banff
3.5 of 5 stars 422 reviews
0.7 mi away
Banff International Hotel
0.2 mi away
Charlton's Banff
Charlton's Banff
#21 of 31 in Banff
3.5 of 5 stars 579 reviews
Show Prices
Show Prices
Show Prices

Been to Banff Voyager Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Voyager Inn

Address: 555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 31 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Banff Voyager Inn 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, HotelTravel.com, EasyToBook, Priceline, Agoda, getaroom.com, Venere and Odigeo so you can book your Banff Voyager Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Voyager Hotel Banff

Owners: What's your side of the story?

If you own or manage Banff Voyager Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.