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“Excellent Stay! ” 4 of 5 stars
Review of Banff Rocky Mountain Resort

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Banff Rocky Mountain Resort
2.5 of 5 Resort   |   1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada   |  
Hotel amenities
Ranked #18 of 33 hotels in Banff
A TripAdvisor Member
“Excellent Stay! ”
4 of 5 stars Reviewed yesterday NEW

The receptionist was really helpful and welcoming. We stayed in a standard room 1001. It was clean and spacious. The bed was really comfortable. They provide free shuttle to and from Banff downtown. Very happy with my stay here. The scenery is beautiful.

Stayed July 2014
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455 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Chicago
Top Contributor
87 reviews 87 reviews
29 hotel reviews
Reviews in 57 cities Reviews in 57 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for seven nights. The rooms could use a little bit of a face lift but overall they were well worth the price. The two bedroom condo, provided a good night of sleep after a day of hiking. The flat screen TV came with a DVD player if you asked for it. The kitchen is adequate for breakfast and the rooms were clean. The fireplace was nice, but you had to pay for the un-seasoned wood. The location was minutes from town and a though we didn't use it, a free shuttle is provided. We would stay here again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 1 week ago NEW

I've stayed at this resort about a half dozen times and won't be staying there again. It's a shame how badly it's deteriorated over the years service wise. We planned this romantic getaway in advance and wanted to stay at this resort because of the quiet location away from the town and knew what the accommodations were like in advance so we weren't disappointed there. What was disappointing was the service, because of the Canada day long weekend the resort was full but that doesn't excuse not cleaning a room, the front desk told us that they had 170 plus rooms to clean ???? At almost $300 per night I expect to come to back to a cleaned room, period. The noise from the adjoining rooms went until after 1 am and the front desk did nothing to address it so we had to ask the guests to please keep the noise down. Again when your paying these kinds of rates you'd expect a good nights sleep and unfortunately that's not what we got on our weekend getaway. Very disappointed. The resort did give us a free movie for our troubles. If you are staying at. This resort don't take a bottom unit.
Banff is a beautiful place to spend a weekend.

Room Tip: Pay the extra $50 and stay somewhere better.
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  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice "cabin type" accommodations ... very good shower ... very good cable tv .... good kitchen with fridge and stove .... small bedroom ..... the restaurant was very poor in food quality and selection but the restaurant staff was polite and efficient .. front desk staff fair .... they were however able to find my folio and email me a copy immediately upon request a couple of weeks after the visit ... close to downtown .... fair choice given the price .. very good value

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
letrips66
Top Contributor
71 reviews 71 reviews
9 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a group of 4 and saw a two bedroom condo option when looking at lodging choices. Reviews are all over the board, so our expectations weren't overly high; however, we were only planning to sleep in the room, not spend much time there. The cost was $230 CAD per night, or only $115 per room, which we could never have found for a decent hotel. When we arrived, we were upgraded to the "Wolf Building" since they weren't fully booked. Except for carrying our 50 pound suitcases up to the second floor, it was nice. Not fancy, but fit our needs perfectly. We liked the wolf motif and they had some beautiful pictures on the walls. There were two bathrooms, both with showers, to help us get ready quickly. The only criticism was the king room didn't have enough room to open up both our suitcases and had to put one outside the room in the hall. And as many others have pointed out, it's a little removed from the downtown area, just a mile from the TransCanada Highway and a few minutes drive to downtown Banff.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Geneva, IL
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes, it is always hard to pick a place to stay...especially when you are paying almost $300CAD/night. We were pleasantly surprised when we arrived at our 2 bedroom Wolf Condo. There were five of us, so the room worked out great. My girls (16, 13, 10) were able to fit comfortably in the king size bed, so no one had to fight for the sofa bed, although there was that option, and then my husband and I were in the queen bed room. It was also helpful to have 2 full bathrooms (one had a tub and the other a shower) because with 4 girls, it made getting ready a little easier. Since we stayed in the Wolf Condo, everything was beautifully updated. The kitchen was perfect to prepare meals, and with so many picky eaters, it was easier to go grocery (and cheaper) and make meals at home. After a long day of hiking, all we wanted to do, was just relax and unwind. The location of our room was great, as we were close to the hot tub/pool/ laundry. Staff was wonderful, always checking up on us. No major issues except for the stuck shower door, but we were still able to use it, we just couldn't close the door all the way, but we managed. They did offer another room, but it was halfway into our stay and I liked the location, so we just stayed. The location of the hotel is perfect. Close to the highway and just outside the town of Banff (but not too far). It was nice to be away from town, but close enough drive to be part of it all. Also, after driving around and finding other hotels I looked at on-line, I was very happy that I picked this resort. Banff is a beautiful place to visit and even though, we paid more that we usually do for hotel, it was definitely worth it!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southwest ontario
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the reviews of this hotel, I was expecting it to be very small and cramped. We stayed for a week in a two bedroom, two bath condo and i was pleasantly surprised with how much room we had with four adults. THe unit is a little dated, but they have tried to update things with granite counter tops and a glass shower on the main floor of these units. The furniture is in need of updating, but the condo was clean and the beds were very comfy.

The location was great. A five minute drive from town. We drove in, but the shuttle is available if needed. The location out of Banff a little way allows you to be a little closer with nature and we had a bear run through the back open space while we were there.

The staff were helpful and polite.

My son used the pool and hot tubs, and said it was fine.

I would definately stay here again. it was good value for the money.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Banff Rocky Mountain Resort

Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Banff
#12 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Banff Rocky Mountain Resort 2.5*
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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Also Known As:
Banff Rocky Mountain Hotel Banff

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