The Banff Rocky Mountain Resort is a little gem! Our reservation was made with great ease and terrific service direct to the Resort's toll free line. At check-in Kathryn, from Halifax, was pleasant, welcoming and very helpful. She was a terrific first impression of the resort and made this quick little family get away extra special by providing us with an upgrade and gave the kids each a welcome package of crayons and a coloring book. Thank you Kathryn! Our 2 bedroom condo was a great fit for the 4 of us. The room was very clean, and provided lots of room and comfort. There was a kitchen complete with toaster, dishes, bowls and cleaning supplies. The 2 bedrooms had comfortable beds and blankets but they are a little small if you like to have some room for suitcases, etc. It would also be nice to have a full length mirror in the condo. 2 bathrooms is always a plus, especially since the downstairs bathroom also includes a nice shower. The soap was from the Rocky Mountain Soap company which is a great local business and nice to see supported in the hotel. The sofa sleeper makes this a condo that easily sleeps 6. The wood fireplace is a great added bonus, especially with the snow falling, even in April! The $7 wood bundle was more than adequate as it came with kindling, paper and lots of dry wood. It was also delivered before we even got into our room. Great service! It would have been helpful to have matches as part of the bundle though. The pool area is good for the kids and having an outdoor hot tub is great, except for the couple who felt obliged to smoke their cigarettes on the patio right next to the hot tub. The planters are not an ashtray folks! The change rooms were a little dirty and the towels are almost at the point of needing replacement but those are minor issues. Lots of foam on the indoor hot tub and the jets kept going on and off, so may be some things to look at. There were many dogs at the resort but we didn't hear any noise nor did we see any big messes. The resort is spread out but it only takes a few minutes to reach the main hotel housing the pools, restaurants & main desk. The staff were friendly and efficient at check out. The resort is outside of the town center but they offer a shuttle service and it is an easy drive into town. We were also given a coupon book that offered some great discounts on food and merchandise in town. If we were staying for a longer time, it would be nice to have a TV with DVD player and a second hairdryer in the downstairs bathroom. It would also give me seating room in the living room if the TV was replaced with a flat screen. Overall, this was a great place to stay in the winter but we hope to bee back in the summer when we can make use of the tennis courts.
- Official Description (provided by the hotel):
- Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more less
- Reservation Options:
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- Also Known As:
- Banff Rocky Mountain Hotel Banff