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Banff Rocky Mountain Resort: Traveler Reviews

2.5 of 5
1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Hotel amenities
Banff Rocky Mountain Resort
Ranked #15 of 33 hotels in Banff
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312 reviews from our community

Traveler rating
    92
    119
    61
    26
    14
See reviews for
Families
84
 
Couples
130
 
Solo
9
 
Business
8
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
“Disappointed”
2 of 5 stars Reviewed March 16, 2013

One bedroom units are on the ground level with larger units above. There is no sound insulation between the units and felt like the people above were in our unit.

One bedroom units are very cramped. If you plan on having anyone over you better be prepared to stand.

Room Tip: Avoid staying on the ground level due to noise from above
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask SW_xx about Banff Rocky Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great location and views!”
4 of 5 stars Reviewed March 15, 2013

We stayed at the Banff Rocky Mountain resort for Thanksgiving and the location and views were awesome! We stayed in a one bedroom suite in the older part of the resort because we had our dog with us. But the suite was still very nice and had everything we needed, full kitchen, bathroom, bed, fireplace, sofa, etc. The resort offered a free shuttle into town so that was a nice feature, but get in line earlier as it is only a van so if it is full you will have to wait until the next round, but normally we didn't have an issue. The pool and hot tub was nice, nothing fancy but nice to relax in the hot tub at night. We did not eat at the resort, as we were generally gone during the day and then went into town for dinner. But overall the resort was very nice and the staff was very helpful!

Room Tip: Like i said we said in the older section of the resort across the street from the lobby, but they we...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Speedldf about Banff Rocky Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“Excellent stay”
4 of 5 stars Reviewed March 14, 2013

My husband and I spent a week at this resort in February for a brief holiday. The resort is on the outskirts of Banff and is a bit of walk into town but on a nice day, it is not difficult and is rather refreshing. It took us maybe 15 -20 minutes. There is a shuttle to downtown and back that runs every hour which is really convenient, especially if you go out for dinner and have a couple of drinks in town. The staff were very nice and helpful and really seemed to know what was happening in the area. We had a small two bedroom suite with kitchen and two bathrooms. It was all very clean except the fan above the stove. While we were cooking, we noticed grease dripping down from the mesh fan cover! As clean as the rest of the suite was, it was obvious that area had been overlooked! Hopefully the cleaning staff read our note when we left and addressed this problem and gave it a good scrubbing! The bedrooms were small but sufficient. Just a comfortable place to sleep after a day exploring the mountains. The pool was clean and in great shape, however, the outdoor hot tub area could use a bit of sprucing up as the paint on the fence was peeling. The hot tub itself was quite nice though. Cannot comment on the food as we mainly did our own cooking or grabbed a bite in town. Overall, a good place to spend a few days and enjoy the beautiful scenery. Would definetly stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Prairiegirl65 for Banff
Ask Prairiegirl65 about Banff Rocky Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvan Lake, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Almost a 4 out of a 5”
3 of 5 stars Reviewed March 14, 2013

I wish there was a 3.8 because thats what I would have given it. First off the grounds are very nice and the location is great. There is trails right off the resort. I liked that I wasnt right downtown Banff but more in a remote location min from the shops. We picked this resort because they are pet friendly which is a huge plus. They gave us treats and a pet dish upon checkin and would haven given us a pet bed if needed. The one bedroom was nice and had a kitchen which was also great. The suite was a little cramped. When using the pullout the loving room is completely gone. Also the mattress for the pullout might as well been a sheet of paper. My 3 year old son slept on it and it was okay for hiim but and adult no way. They rooms where clean but in need of a update. The pool and hottub area are clean but are really showing signs of age. With all that being said I would still recomend this hotel. We had a great time.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask AKALIMA about Banff Rocky Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Cozy Clean Rooms”
4 of 5 stars Reviewed March 8, 2013

Although we have stayed in Banff many, many times, for some reason we have never stayed at this resort.....but that will change......we were pleasantly surprised at the lovely junior suite with fireplace. The bed was very comfortable, the staff very friendly, and we really enjoyed having a small sitting area to warm up by the gas fireplace. A large clean bathroom was also pleasant. There is plenty of free parking too! We did not have a chance to try the restaurant here. Value for the dollar was excellent! Normally we enjoy walking to the downtown area but this location was a bit too far to do that.

Room Tip: We stayed in a bottom floor suite....a bit of noise over head in the upstairs room....perhaps it mig...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by J Michael M for Banff
Ask J Michael M about Banff Rocky Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Banff Rocky Mountain Resort

Also Known As:
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 Family Hotels in Banff
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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Banff Rocky Mountain Resort
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