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Banff Rocky Mountain Resort: Traveler Reviews

2.5 of 5
1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Hotel amenities
Banff Rocky Mountain Resort
Ranked #15 of 33 hotels in Banff
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312 reviews from our community

Traveler rating
    92
    119
    61
    26
    14
See reviews for
Families
84
 
Couples
130
 
Solo
9
 
Business
8
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sylvan Lake, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Almost a 4 out of a 5”
3 of 5 stars Reviewed March 14, 2013

I wish there was a 3.8 because thats what I would have given it. First off the grounds are very nice and the location is great. There is trails right off the resort. I liked that I wasnt right downtown Banff but more in a remote location min from the shops. We picked this resort because they are pet friendly which is a huge plus. They gave us treats and a pet dish upon checkin and would haven given us a pet bed if needed. The one bedroom was nice and had a kitchen which was also great. The suite was a little cramped. When using the pullout the loving room is completely gone. Also the mattress for the pullout might as well been a sheet of paper. My 3 year old son slept on it and it was okay for hiim but and adult no way. They rooms where clean but in need of a update. The pool and hottub area are clean but are really showing signs of age. With all that being said I would still recomend this hotel. We had a great time.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sherwood Park, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Cozy Clean Rooms”
4 of 5 stars Reviewed March 8, 2013

Although we have stayed in Banff many, many times, for some reason we have never stayed at this resort.....but that will change......we were pleasantly surprised at the lovely junior suite with fireplace. The bed was very comfortable, the staff very friendly, and we really enjoyed having a small sitting area to warm up by the gas fireplace. A large clean bathroom was also pleasant. There is plenty of free parking too! We did not have a chance to try the restaurant here. Value for the dollar was excellent! Normally we enjoy walking to the downtown area but this location was a bit too far to do that.

Room Tip: We stayed in a bottom floor suite....a bit of noise over head in the upstairs room....perhaps it mig...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Red Deer, Canada
1 review
4 helpful votes 4 helpful votes
“Loved the room”
5 of 5 stars Reviewed February 21, 2013

I was very impressed with the one bedroom wolf condo. It was newly renovated, very clean. It had a wood burning fireplace, full kitchen. I would highly recommend this room to anyone staying. It is small but very nice, for our family of three. It would only sleep a maximum of 4 people. The bed was very comfortable.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Carrie-Anne D about Banff Rocky Mountain Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“VERY NICE, CLEAN AND COMFORTABLE STAY!”
5 of 5 stars Reviewed February 19, 2013

We stayed here family day weekend in the wolf loft. The room was great, clean and very comfortable! Very cosy and home like! Full kitchen. Wood burning fire place. We went to the outdoor hot tub and that was very nice and spacious. Also have an indoor pool, hot tub and sauna. They have a little play room as well in the pool area. They have a store right next to the bar. The gentlemen at the front desk were very courteous and polite! Always asking how our day was how out meals were etc. they ran fire wood to our room! They had a shuttle that goes into town every hour ( the lodge is about 4 km outside of Banff) very nice and would stay here again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Comfortable Lodging in a Magnificent Setting”
4 of 5 stars Reviewed February 16, 2013

Best things about resort: Close-by wildlife meant the herd of Elk grazed within the resort grounds last Tuesday! The beds were so comfortable, we slept like little children.

Best attractions or restaurants nearby:The entire town of Banff is available within a 5 minute drive. 3 ski areas within 45 minutes. Don't miss the drive up the Bow Valley Parkway and the walk up Johnston Canyon.


What this resort has that others do not is a superb staff. They went beyond polite in everything, making sure we were comfortable and there was nothing else we needed. Room service was not delicious, but it was delivered by the cook! The travel desk was staffed by a resident who really knew the area and listened to us before making recommendations. The huge outdoor hot tub was a social place where guests exchanged adventure stories and was a place to learn about what not to miss in the area. The rooms are small and far from fancy and there is no way that 6 people could sit down to dinner at the same table, but they were fully and comfortably furnished - there's even a pantry in the Kitchen. The beds had pillowtops on the matresses and the pillows were large and plentiful. We appreciated the very nice upstairs full bath, though the shower door on the downstairs bath did not keep water off the floor. This is a well-planned and well-placed resort that knows how to make people comfortable and we highly recommend it.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 5 more reviews by decop for Banff
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Additional Information about Banff Rocky Mountain Resort

Also Known As:
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 Family Hotels in Banff
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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Banff Rocky Mountain Resort
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