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“Comfortable Lodging in a Magnificent Setting” 4 of 5 stars
Review of Banff Rocky Mountain Resort

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Banff Rocky Mountain Resort
2.5 of 5 Resort   |   1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada   |  
Hotel amenities
Ranked #18 of 33 hotels in Banff
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
“Comfortable Lodging in a Magnificent Setting”
4 of 5 stars Reviewed February 16, 2013

Best things about resort: Close-by wildlife meant the herd of Elk grazed within the resort grounds last Tuesday! The beds were so comfortable, we slept like little children.

Best attractions or restaurants nearby:The entire town of Banff is available within a 5 minute drive. 3 ski areas within 45 minutes. Don't miss the drive up the Bow Valley Parkway and the walk up Johnston Canyon.


What this resort has that others do not is a superb staff. They went beyond polite in everything, making sure we were comfortable and there was nothing else we needed. Room service was not delicious, but it was delivered by the cook! The travel desk was staffed by a resident who really knew the area and listened to us before making recommendations. The huge outdoor hot tub was a social place where guests exchanged adventure stories and was a place to learn about what not to miss in the area. The rooms are small and far from fancy and there is no way that 6 people could sit down to dinner at the same table, but they were fully and comfortably furnished - there's even a pantry in the Kitchen. The beds had pillowtops on the matresses and the pillows were large and plentiful. We appreciated the very nice upstairs full bath, though the shower door on the downstairs bath did not keep water off the floor. This is a well-planned and well-placed resort that knows how to make people comfortable and we highly recommend it.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Edmonton, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 10, 2013 via mobile

My boyfriend and stayed here for the weekend after checking a dozen other hotels. The reception guy started arguing about the size of our dog although we were very clear on the phone when we booked that we have a massive dog and he said it was fine. Our room was newly renovated and very nice but they did not put any sound proofing in. We could hear people upstairs walking constantly and the room beside is we could hear every bit of their conversation. I'm not sure why a hotel would cheap out like that. Besides that it was a really nice stay.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 4, 2013 via mobile

We make a trip once a year and everytime we stay here. We enjoy the resort . The pool, and the hot tub are nice after a day playing in the snow. We love having the kitchen to enjoy healthy meals while we are away from home. My son enjoys the skating rink. Everything is great. The fireplace makes everything so cozy. Thanks. See you same time next year.

Stayed February 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 3, 2013

Actually I expected better.

Had a 1 bedroom suit. Main floor. It was dark and small. Nice to have the fireplace but the room smelled like fire all the time. Also it's dark due to the structures outside te main window. No natural light getting in.
Hot tub was OK, would like if the are could get opend up to enjoy the scenery a bit more while soaking. Staff seemed stressed/overworked

Room Tip: Ask for a top floor suit. More natural light.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton Coldfield, United Kingdom
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 2, 2013

What a find, we moved here after our first 7 days of hell from the Caribou Lodge which needs shutting down! And what a refreshing change, all the staff are so friendly and make sure you have a fantastic stay. The facilities here are great and have so much to do on the grounds. The hotel bar is ace and we meet a lot of nice people from Calgary who we ended up drinking with till very late. The hotel is a bit far away compared to other hotels however the hotel puts on a minibus to and from town (only 5min). The rooms are basic but very comfy and has everything you will need to have a great time. We found the prices in Banff restaurants to be very expensive since we last came to Banff so appreciated being able to cook a couple of times.

I we was to come back to Banff I would book here without doubt

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banff
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2013

Room was small and left limited space for lounging in the living room. The pull out was springy, lumpy and uncomfortable. Bathrooms were newly upgraded and quite nice. Shower and tub were great. When we asked for wood for the fireplace a guy brought some within a few minutes and was super convenient with kindling and an ignition block. Lighting was terrible in the rooms. Bright overhead spot lights instead of pleasant ambient light which pretty much wrecked any mood in the evening. we went to the hot tub later in the evening which was very nice, unfortunately the mens bathroom hadn't been cleaned or towels picked up for probably most of the day and the floor was nasty (maybe someone was having a bad day). Lots of parking and most stalls were conveniently close to the rooms. i would stay again but a one queen bedroom including the pullout couch would be a shoebox for any family.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
56 reviews 56 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 20, 2013

This resort was great. Our room was at the far corner of the resort close to the wooded area. It was very quiet and homey. We had a fireplalce that was very nice at night.

We arrived to a warm, sunny, clear Banff, so we did alot of mild-weather hiking. A few days into the week, Banff dropped the first snow of the season to reveal even more beautiful landscape. Banff is definately at the top our favorites list and we are looking forward to going back. It was elk rutting season, so a ride through the golf course was very educational. Maple syrup, Maple candy, and Maple ice cream - anything you want!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Banff Rocky Mountain Resort

Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Banff
#12 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Banff Rocky Mountain Resort 2.5*
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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Also Known As:
Banff Rocky Mountain Hotel Banff

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