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“Not Wonderful” 3 of 5 stars
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
3.0 of 5 Hotel   |   337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #23 of 34 Hotels in Banff
Tucson, Arizona
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Not Wonderful”
3 of 5 stars Reviewed August 18, 2014

Great Location in a beautiful town but not great hotel for the price you pay. Had small room with 2 queen beds. No A/C so had to leave windows ( no screens ) and drapes open all night. Fortunately no bats or other creatures flew in but privacy was gone due to other hotel right next door. In addition you get the traffic & train noise all night. Carpet stained and soft beds. Shower with face plate loose sprayed into small tub with only a foot of flat space so stepping on the slippery sides all during the shower. No fridge or microwave. Hot tubs and steam room were good but no pool. Facility needs updating if charging that kind of money.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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718 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
Fraser Valley, British Columbia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

We booked through Hotwire, so the price was right. Not sure I'd pay the regular rate, though. It's a nice place in a great location. Very comfortable room (except for no A/C, but the fan and open window in August do the trick). Nothing fancy, more like a nice motel. But in Banff, the last thing you want to do is hang out in a room, there is so much to do around town. Nice restaurant, good breakfast included. Two hot tubs, one had two lovers in it, so opted for the other and the jets didn't work. Inside parking is a plus and no extra charge. You can pay a lot more and get more, but for the Hotwire price, it's a great deal. Oh, and there is a coupon for a free hop on, hop off city transit that lets you explore the village at your leisure. I recommend it because parking in town is impossible because so many people come to Banff.

Stayed August 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermosa Beach, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 12, 2014

I stayed here on a recent long weekend holiday. The location was great, an easy walk to all the restaurants and shops in the city. The hotel itself was just OK. We had a first floor room with a "mountain view", which meant the parking lot. But it seemed better than the interior rooms that looked out on the lobby or a strange atrium. If I were to go again I'd ask for a upper floor, exterior room. The rooms could use an update for the price we paid. They were motel-quality. It has a little bit of an odd smell we never identified, but it was clean and no bugs. There is no air conditioning, but with the fan and opening the window it was fine (in July). The breakfast was edible, the omelet station was pretty good, and at least it was free. Basically if you aren't planning to spend much time in the room and just want a clean place to sleep and eat, this place will do the job.

Room Tip: Upper level, exterior room
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, UK
Top Contributor
78 reviews 78 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed August 11, 2014

Appreciated the convenience of this hotel in middle of Banff. Room was functional and clean. Really appreciated the free breakfast - delicious fresh omelettes and good choice. Next door to Brewsters Transport Booking Office for booking Rockies trips.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwood, Indiana, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

This hotel looks nice on the outside. The rooms need updated, but the stay was wonderful. The room was clean with decent linens. There was not AC but they provided a fan and we asked for another...it did the trick. The staff was very helpful and courteous. The breakfast the next morning was included and it was very good as well. You could have what was already prepared or get eggs anyway you wanted them prepared freshly by the kitchen cooks. There were plenty of choices for breakfast as well. I would like to go back to Banff and spend more time in this city. Many, many places to shop, eat and explore.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Ahmedabad, Gujarat, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

The hotel is a nice place in the center of the down town street. It serves very good food, and the rooms though small are cozy and comfortable. The attached bath has jakuzi tub and a quick shower cubicle.

Banff has population of around 10,000 and attracts over 300,000 visitors every season. The attractions of Banff is a Gondola ride to 2088 Mtrs. above sea level with a deck walk across to nearby summit. The city of Banff as seen from the top with river flowing by, lake lewis and a small fall are temptations to watch. Small down town street has a lot to offer to foodies and shoppers.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Zealand
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 7, 2014 via mobile

We got this hotel as the mystery hotwire.com hotel and were pleasantly surprised with the standard of accommodation and very happy with the great location. With prices in Banff extremely high this was still around the 200 dollar per night mark but more reasonable than the overpriced hotels around it. We decided to stay an extra night and then got charged the full price which. adequate us realize what a great deal the night before had been. However, we had a very enjoyable stay and would recommend this hotel.

Stayed August 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #23 of 34 Hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

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