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“Not Wonderful” 3 of 5 stars
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
3.0 of 5 Hotel   |   337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #26 of 31 Hotels in Banff
Tucson, Arizona
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Not Wonderful”
3 of 5 stars Reviewed August 18, 2014

Great Location in a beautiful town but not great hotel for the price you pay. Had small room with 2 queen beds. No A/C so had to leave windows ( no screens ) and drapes open all night. Fortunately no bats or other creatures flew in but privacy was gone due to other hotel right next door. In addition you get the traffic & train noise all night. Carpet stained and soft beds. Shower with face plate loose sprayed into small tub with only a foot of flat space so stepping on the slippery sides all during the shower. No fridge or microwave. Hot tubs and steam room were good but no pool. Facility needs updating if charging that kind of money.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Lloyd P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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927 reviews from our community

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Fraser Valley, British Columbia
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

We booked through Hotwire, so the price was right. Not sure I'd pay the regular rate, though. It's a nice place in a great location. Very comfortable room (except for no A/C, but the fan and open window in August do the trick). Nothing fancy, more like a nice motel. But in Banff, the last thing you want to do is hang out in a room, there is so much to do around town. Nice restaurant, good breakfast included. Two hot tubs, one had two lovers in it, so opted for the other and the jets didn't work. Inside parking is a plus and no extra charge. You can pay a lot more and get more, but for the Hotwire price, it's a great deal. Oh, and there is a coupon for a free hop on, hop off city transit that lets you explore the village at your leisure. I recommend it because parking in town is impossible because so many people come to Banff.

Stayed August 2014, traveled on business
Helpful?
1 Thank TooSlim55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermosa Beach, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

I stayed here on a recent long weekend holiday. The location was great, an easy walk to all the restaurants and shops in the city. The hotel itself was just OK. We had a first floor room with a "mountain view", which meant the parking lot. But it seemed better than the interior rooms that looked out on the lobby or a strange atrium. If I were to go again I'd ask for a upper floor, exterior room. The rooms could use an update for the price we paid. They were motel-quality. It has a little bit of an odd smell we never identified, but it was clean and no bugs. There is no air conditioning, but with the fan and opening the window it was fine (in July). The breakfast was edible, the omelet station was pretty good, and at least it was free. Basically if you aren't planning to spend much time in the room and just want a clean place to sleep and eat, this place will do the job.

Room Tip: Upper level, exterior room
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
1 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, UK
Level Contributor
96 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed August 11, 2014

Appreciated the convenience of this hotel in middle of Banff. Room was functional and clean. Really appreciated the free breakfast - delicious fresh omelettes and good choice. Next door to Brewsters Transport Booking Office for booking Rockies trips.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank janbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwood, Indiana, United States
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed August 8, 2014

This hotel looks nice on the outside. The rooms need updated, but the stay was wonderful. The room was clean with decent linens. There was not AC but they provided a fan and we asked for another...it did the trick. The staff was very helpful and courteous. The breakfast the next morning was included and it was very good as well. You could have what was already prepared or get eggs anyway you wanted them prepared freshly by the kitchen cooks. There were plenty of choices for breakfast as well. I would like to go back to Banff and spend more time in this city. Many, many places to shop, eat and explore.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, Gujarat, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 8, 2014

The hotel is a nice place in the center of the down town street. It serves very good food, and the rooms though small are cozy and comfortable. The attached bath has jakuzi tub and a quick shower cubicle.

Banff has population of around 10,000 and attracts over 300,000 visitors every season. The attractions of Banff is a Gondola ride to 2088 Mtrs. above sea level with a deck walk across to nearby summit. The city of Banff as seen from the top with river flowing by, lake lewis and a small fall are temptations to watch. Small down town street has a lot to offer to foodies and shoppers.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Rashmi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
95 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed August 7, 2014 via mobile

We got this hotel as the mystery hotwire.com hotel and were pleasantly surprised with the standard of accommodation and very happy with the great location. With prices in Banff extremely high this was still around the 200 dollar per night mark but more reasonable than the overpriced hotels around it. We decided to stay an extra night and then got charged the full price which. adequate us realize what a great deal the night before had been. However, we had a very enjoyable stay and would recommend this hotel.

Stayed August 2014
Helpful?
Thank Mechelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #26 of 31 Hotels in Banff
Price Range (Based on Average Rates):
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

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