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“Free full breakfast saves this place” 3 of 5 stars
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
3.0 of 5 Hotel   |   337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #21 of 33 hotels in Banff
Red Deer, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
45 helpful votes 45 helpful votes
“Free full breakfast saves this place”
3 of 5 stars Reviewed February 24, 2013

Pros- Great price, great location, great free breakfast, safe and clean, free underground parking.

Cons- The rooms are very small.

The walls are paper thin and you can hear everything.

It seemed to be more of a party hotel for groups of people - which is a pro if that's your thing.

The bathroom is tiny. Sink is outside the bathroom with almost no counterspace and no counter space in the bathroom. We had old towels piled up next to the toilet.

The place is a bit of a maze once you are inside.

The hot tub area leave a lot to be desired. Nothing overly great, but they do the job.

Neutral - They didn't clean our room when we were gone for the day. It wasn't a big deal and they knocked 10% off the price without issue. This was very appreciated.

Overall, given cons above, I would otherwise never stay here again, or recommend i.... But.... the free full breakfast is great. Bacon, eggs, toast, sausage, an omlette station, and free OJ. This is huge value and make this place a place I would recommend and return to. There is huge value in this breakfast. Especially with food prices in Banff. The breakfast really saves this place and I suspect the owners know the downfalls of the hotel, and this is how they make up for it.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Houston, TX
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 24, 2013 via mobile

The bed was comfortable. The room was spacious (the premium room). We loved the fireplace and hot water maker in the room. We made ourselves hot tea by the fireplace every day after skiing. The jacuzzi tub was definitely nice after a day of skiing as well. The staff was very pleasant and helpful. The free breakfast and omelet station rounded out a perfect week at Ptarmigan Inn.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2013

We stayed a week and took in skiing in the area hills and shopping in town. The location was perfect! The price was right and the free breakfast was great. The room was small and dated. The bed was one of the worst I've ever slept in. The overall cleanliness was good. Overall I would come back but I'd spend more for a bigger room and better bed.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 23, 2013

stayed here for 4 nights mid week early feb. The room was comfortable but did have problem with heat. Even though we turned down our thermostat, we slept with the balcony door open. It is probably just me but it was warm, but then I sleep with my slider door open at home even when temps are in the 30's.

Our balcony room was on the right side of the building next to another hotel property. It was a little noisy especially when the partiers next store decided to take outside the building at 3 am and where quite loud. We mentioned to the front desk the next morning and found out that it was the same owner. Never had this problem again on the trip.

The most important part, the bed, was very soft and comfortable.

I did notice that while the hallways are air conditioned, the rooms aren't. This seems to be the case with most hotels in banff.

The breakfasts were very nice but the service seemed to be sporadic. It must be because this is off season in banff.

There were 2 indoor hot tubs on the lower level as well as a steam room and sauna. The hot tubs were too hot for me but that is a personal preference. I like the tub around 100 degrees not 104 (unless outside). It would be better to have the tubs at different temperatures.

The location is great. It is at the beginning of the 'main street'

We would consider going back if the price was right. I would consider their other property the carribou which looked newer but is further on down the street (away from town). The Carribou spa looked great but I never had a chance to get over there.

Room Tip: try to get a outside room with balcony
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 21, 2013

I recently stayed a night at the Ptarmigan Inn with my wife and 2 teenage sons. The hotel is clean, the staff is great, the location is great, Banff is great. But....if I was 18 to 25 and single this would have been the time of my life. The other guests were very young and partied all evening and night. If you are 18 to 25 you will love this hotel. If you are over 25, have kids, want sleep, want to get up early...stay elsewhere.

Of ya, the complimentary breakfast was awesome!

Room Tip: All rooms are noisy, doors are paper thin. You hear everything going on in all rooms around you. Don...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review, February 23, 2013
Welcome home and thank you for taking the time to write a review. I am so sorry to hear your sleep was interrupted during the quiet hours of the hotel 11pm to 7am. We do have a 24 hour front desk and security that can deal with any noise issues you may have during those hours. We are so happy to hear that you enjoyed the free breakfast with your stay and appreciate your feedback in regards to our service and cleanliness.
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Deep River, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2013

This was the second time that we spent a week at this hotel. The location is great, shopping and restaurants well within walking distance and the real convenience is the ski bus stopping outside the door. The staff was very helpful and friendly and the breakfast was amazing. The room was clean and the beds comfortable. Although the hotel was full at the weekend it was quiet and there was free Internet access in the room. All this and some powder made it an enjoyable week.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

Our group of friends always stays her when we are skiing in Banff! It is a great location (less than a 5 minute walk to downtown), and the breakfast is the best we have seen at any of the hotels in the area! Highly recommended and great value!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Banff Ptarmigan Inn

Also Known As:
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Hotel
Ptarmigan Inn Banff
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #21 of 33 hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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