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“Great location and value” 4 of 5 stars
Review of Banff Ptarmigan Inn

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Banff Ptarmigan Inn
3.0 of 5 Hotel   |   337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #24 of 33 hotels in Banff
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Great location and value”
4 of 5 stars Reviewed February 23, 2013

We stayed a week and took in skiing in the area hills and shopping in town. The location was perfect! The price was right and the free breakfast was great. The room was small and dated. The bed was one of the worst I've ever slept in. The overall cleanliness was good. Overall I would come back but I'd spend more for a bigger room and better bed.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Buffalo, NY
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 23, 2013

stayed here for 4 nights mid week early feb. The room was comfortable but did have problem with heat. Even though we turned down our thermostat, we slept with the balcony door open. It is probably just me but it was warm, but then I sleep with my slider door open at home even when temps are in the 30's.

Our balcony room was on the right side of the building next to another hotel property. It was a little noisy especially when the partiers next store decided to take outside the building at 3 am and where quite loud. We mentioned to the front desk the next morning and found out that it was the same owner. Never had this problem again on the trip.

The most important part, the bed, was very soft and comfortable.

I did notice that while the hallways are air conditioned, the rooms aren't. This seems to be the case with most hotels in banff.

The breakfasts were very nice but the service seemed to be sporadic. It must be because this is off season in banff.

There were 2 indoor hot tubs on the lower level as well as a steam room and sauna. The hot tubs were too hot for me but that is a personal preference. I like the tub around 100 degrees not 104 (unless outside). It would be better to have the tubs at different temperatures.

The location is great. It is at the beginning of the 'main street'

We would consider going back if the price was right. I would consider their other property the carribou which looked newer but is further on down the street (away from town). The Carribou spa looked great but I never had a chance to get over there.

Room Tip: try to get a outside room with balcony
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 21, 2013

I recently stayed a night at the Ptarmigan Inn with my wife and 2 teenage sons. The hotel is clean, the staff is great, the location is great, Banff is great. But....if I was 18 to 25 and single this would have been the time of my life. The other guests were very young and partied all evening and night. If you are 18 to 25 you will love this hotel. If you are over 25, have kids, want sleep, want to get up early...stay elsewhere.

Of ya, the complimentary breakfast was awesome!

Room Tip: All rooms are noisy, doors are paper thin. You hear everything going on in all rooms around you. Don...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review, February 23, 2013
Welcome home and thank you for taking the time to write a review. I am so sorry to hear your sleep was interrupted during the quiet hours of the hotel 11pm to 7am. We do have a 24 hour front desk and security that can deal with any noise issues you may have during those hours. We are so happy to hear that you enjoyed the free breakfast with your stay and appreciate your feedback in regards to our service and cleanliness.
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Deep River, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2013

This was the second time that we spent a week at this hotel. The location is great, shopping and restaurants well within walking distance and the real convenience is the ski bus stopping outside the door. The staff was very helpful and friendly and the breakfast was amazing. The room was clean and the beds comfortable. Although the hotel was full at the weekend it was quiet and there was free Internet access in the room. All this and some powder made it an enjoyable week.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

Our group of friends always stays her when we are skiing in Banff! It is a great location (less than a 5 minute walk to downtown), and the breakfast is the best we have seen at any of the hotels in the area! Highly recommended and great value!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2013 via mobile

We spent a couple nights here, and would go again. The underground parking, the hot breakfast buffet, the location within banff, the cleanliness and size of the room were all amazing factors that would keep me coming back. Friendly staff and the hot tubs were also a plus. All of these positives, you would assume, would be expensive, except the price was reasonable.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2013 via mobile

The location of this hotel was perfect. The rooms were very clean and service was awesome. I found the beds a lumpy and not the most comfortable. The brunch offered in the morning was a perfect start to the day

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #24 of 33 hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

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