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Banff Ptarmigan Inn: Traveler Reviews

3.0 of 5
337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Banff Ptarmigan Inn
Ranked #23 of 33 hotels in Banff
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488 reviews from our community

Traveler rating
    120
    181
    105
    47
    35
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Families
103
 
Couples
210
 
Solo
22
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Edmonton, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
“Decent”
4 of 5 stars Reviewed January 17, 2013

Bought a hotel and tour package from living social or dealfind (can't remember) with a hike. We enjoyed our stay and it is the second last hotel before the main street so we enjoyed we had a short walk to go shopping and eating.

Loved the hot breakfast with the omelette station.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
2 reviews
3 helpful votes 3 helpful votes
“Amazing Service at this hotel!”
5 of 5 stars Reviewed January 15, 2013

We got a free room upgrade because our's was a bit too hot, the management was wonderful! The breakfast buffet was also great and the hottubs and underground free parking!!!
The staff were super nice and accomodating! The hotel is a in the best location as its a hop and skip away from all the stores since its on Banff avenue and right next to the main downtown core.

Room Tip: Standard rooms cant control the temperature in them, so it gets pretty warm!
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Edyta T about Banff Ptarmigan Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Good Value, Excellent Location”
3 of 5 stars Reviewed January 14, 2013

One night stay just after New Years. Hotel was showing its age, and didn't quite compare to other hotels in the area (such as the Banff Caribou Inn). A few minor things in our room, such as the patio door not locking, the bed was too soft, the TV image quality was poor.

But, the price was excellent, the included breakfast was likewise (the omelette station made it really good), and the staff was great, particularly those in the breakfast restaurant (called Meatballs I believe). It was half a block to the Safeway and the rest of Banff downtown. So if I was looking for a short getaway that won't cost too much, I'd definitely come back to Ptarmigan.

Room Tip: Ask for a free upgrade during low season. When we were there, there must have been only 12-15 rooms...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MarshBird about Banff Ptarmigan Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review
January 19, 2013
Welcome home and thank you so much for taking the time to write a review. We are so happy you enjoyed your stay with us at the Banff Ptarmigan Inn. I wanted to let you know that the patio door of your room has now been fixed and locks securely. We are also currently in the process of improving the reception and signal quality for all of our TV’s. As for the beds they do have our luxury mountain feather comforters on top of the mattress which is removable for a firmer sleep experience. We look forward to your next stay and should you have any additional concerns or questions please feel free to contact me directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Great location and great price”
5 of 5 stars Reviewed January 12, 2013 via mobile

I love this place. We actually had to buy a feather top for our bed because the beds here have 'em... And it's so comfortable.

The breakfast is great and included in the price and its worth it.

They are a few blocks away from where all the action is in the town site.

We'll definitely come back. We try to every year, at least once

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 9 more reviews by Greg C for Banff
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
“Great Stay, Quality of Service and Rooms Superb.”
5 of 5 stars Reviewed January 9, 2013

Went down for New Years Eve with a group of friends and had a fantastic trip. The underground parking is very nice, rooms were well maintained and perfectly clean when we arrived. They sell themselves short on the website, the breakfast is more than a continental as there was freshly cooked pancakes, meats and eggs each morning as well as the omelette station. Location of the hotel is perfect, especially for New Years eve, it's right on the main drag and took us mere minutes to walk to wherever we wanted to go. Will definitely stay again and recommend to friends.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jaryd L about Banff Ptarmigan Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Ptarmigan Inn

Also Known As:
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Hotel
Ptarmigan Inn Banff
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service
Hotel Style:
Ranked #23 of 33 hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Banff Ptarmigan Inn
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