This is a large hotel with good facilities, 24 hour front desk, and popular with tour groups. Check-in staff were very helpful, and the room was very comfortable and clean, with mini-fridge. There is a free underground car park, which is a great asset at any time of year (not just winter), as on-street parking is very difficult in Banff. The hotel is on the main street, and all of the shops and restaurants are within 5 to 15 minutes walk. There is a restaurant in the hotel, but I didn't eat there - there are too many great places to eat nearby. This is a good base for a stay of up to a week, and represents good value for Banff. The hotel's web site says it offers free wireless internet, but I distinctly remember that the system said it only offered a free period to try it (enough for me to book my next hotel on this trip), and you would need to pay after the first few minutes - maybe this has changed in the past few months since I stayed there.
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